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Amazon Inc. and Uber Technologies Inc. hold a significant market share in the Delivery-as-a-Service (DaaS) industry. Amazon, Inc. offers various delivery services such as Amazon Prime, Amazon Fresh, Amazon Flex, and Amazon Logistics.
Uber Eats has emerged as a major player in the food delivery segment, offering on-demand food delivery services from a wide range of restaurants to customers in various cities worldwide. Uber Technologies Inc., through its Uber Eats platform, holds a significant position in the DaaS market.
Major companies operating in the delivery-as-a-service (DaaS) industry are:
Some of the major delivery-as-a-service firms are Amazon Inc., Deliveroo Holdings plc, DoorDash Inc., Rappi, Inc.m, Swiggy (Bundl Technologies Pvt. Ltd.), Uber Technologies Inc. (Uber Eats), and Zomato Media Pvt. Ltd.
North America market held more than 33% of the revenue share in 2023, owing to the increasing consumer preference for online shopping coupled with the convenience of doorstep delivery across the region.
The e-commerce & retail industry vertical segment recorded over 19.5% of the market share in 2023, with more consumers turning to online shopping.
The market size of delivery-as-a-service (DaaS) exceeded USD 500 billion in 2023 and is set to witness over 18.5% CAGR between 2024 and 2032, due to the rising e-commerce demand across the globe.