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The major players operating in the Retail Banking industry are-
JPMorgan Chase & Co. and Bank of America are major players in the retail banking business due to their extensive networks, large customer bases, and substantial financial resources. They offer a wide range of retail banking services, including savings accounts, loans, credit cards, and digital banking platforms, catering to diverse customer needs. Their competitive advantage lies in their ability to invest heavily in technology and innovation, enhancing customer experiences and retaining their positions as industry leaders.