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AI Avatars Market Size

  • Report ID: GMI10020
  • Published Date: Jun 2024
  • Report Format: PDF

AI Avatars Market Size

AI Avatars Market size was valued at USD 5.9 billion in 2023 and is estimated to register a CAGR of over 30% between 2024 and 2032. AI avatar refers to the digital representation of an individual that can mimic human behavior and interaction, by using artificial intelligence and natural language processing tools. Businesses are increasingly adopting remote operations and online customer services, creating a demand for virtual assistants.

 

Considering this changing scenario, companies are increasingly investing in improving virtual assistance services, such as improved and clear communication, providing personalized and interactive services round the clock, thus ensuring customer satisfaction. For instance, in June 2024, zoom announced that the company is developing AI assistants to conduct virtual meetings on behalf of the employees while they focus on other necessary tasks. Also, these models can be trained to perform routine tasks, thus enabling employees to work on critical tasks.
 

The integration of artificial intelligence and machine learning tools such as predictive analytics that help predict queries based on historical data and accordingly provide suitable solutions to users is another factor driving the AI avatars market growth.
 

Additionally, developers are investing in developing avatars with emotional intelligence capabilities, which will be beneficial in understanding the emotional state of the user and accordingly responding to their queries. This is especially beneficial in therapy and guidance services, where it is necessary to understand the emotional state of the user to provide the required mental and emotional support and hold meaningful conversations to help users feel empowered and better.
 

The regulatory and legal measures are affecting the adoption of these avatars, creating challenges in the market. Users are concerned about their data privacy and security as these avatars get access to confidential and private information. Also, there is no clarity from the developers regarding the use and storage of the information collected, raising concerns among end users. Besides, companies operating in different regions face compliance and regulatory issues from different countries, based on their regulatory framework, making operations difficult for service providers.
 

Authors: Preeti Wadhwani, Aishvarya Ambekar

Frequently Asked Questions (FAQ) :

The market size of AI avatars reached USD 5.9 billion in 2023 and is set to witness 30% CAGR from 2024 to 2032, owing to the businesses increasingly adopting remote operations and online customer services, creating a demand for virtual assistants worldwide.

The virtual agents & assistants segment held over 33.5% share in 2023, due to improving customer satisfaction by offering timely, accurate, and customized support.

North America market accounted for 33% share in 2023, attributed to several industries implementing AI avatars to improve service delivery, expedite processes, and improve customer interactions in the region.

NVIDIA, Microsoft, Meta, Google, IBM, Anthropic, C3 AI, DataRobot, Databricks, Deep North, and UiPath, are some of the major AI avatars companies worldwide.

AI Avatars Market Scope

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Premium Report Details

  • Base Year: 2023
  • Companies covered: 20
  • Tables & Figures: 360
  • Countries covered: 24
  • Pages: 240
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