Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data sources
1.4.1 Primary
1.4.2 Secondary
1.4.2.1 Paid sources
1.4.2.2 Public sources
Chapter 2 Executive Summary
2.1 Industry 360º synopsis, 2021 - 2032
Chapter 3 Industry Insights
3.1 Industry ecosystem analysis
3.2 Vendor matrix
3.3 Profit margin analysis
3.4 Technology & innovation landscape
3.5 Patent analysis
3.6 Key news and initiatives
3.7 Regulatory landscape
3.8 Impact forces
3.8.1 Growth drivers
3.8.1.1 Increasing frequency of social media crises
3.8.1.2 Growing importance of online reputation management
3.8.1.3 Advancements in monitoring and analytics tools
3.8.1.4 Increasing regulatory and compliance requirements
3.8.1.5 Expansion of social media platforms and user base
3.8.2 Industry pitfalls & challenges
3.8.2.1 Difficulty in predicting and preempting crises
3.8.2.2 Balancing swift response with accurate information
3.9 Growth potential analysis
3.10 Porter’s analysis
3.10.1 Supplier power
3.10.2 Buyer power
3.10.3 Threat of new entrants
3.10.4 Threat of substitutes
3.10.5 Industry rivalry
3.11 PESTEL analysis
Chapter 4 Competitive Landscape, 2023
4.1 Introduction
4.2 Company market share analysis
4.3 Competitive positioning matrix
4.4 Strategic outlook matrix
Chapter 5 Market Estimates & Forecast, By Service Type, 2021 - 2032 (USD million)
5.1 Key trends
5.2 Monitoring and alerting services
5.3 Crisis communication services
5.4 Reputation management services
5.5 Consulting services
5.6 Training and workshops
5.7 Data analytics and reporting services
Chapter 6 Market Estimates & Forecast, By Deployment Mode, 2021 - 2032 (USD million)
6.1 Key trends
6.2 On-premises
6.3 Cloud-based
Chapter 7 Market Estimates & Forecast, By Organization Size , 2021 - 2032 (USD million)
7.1 Key trends
7.2 Large enterprises
7.3 Small and medium-sized enterprises (SME)
Chapter 8 Market Estimates & Forecast, By End-User Industry, 2021 - 2032 (USD million)
8.1 Key trends
8.2 Government and public sector
8.3 Healthcare
8.4 Financial services
8.5 Retail and E-commerce
8.6 Media and entertainment
8.7 Hospitality and travel
8.8 Manufacturing and industrial
8.9 Other Industries
Chapter 9 Market Estimates & Forecast, By Region, 2021 - 2032 (USD million)
9.1 Key trends
9.2 North America
9.2.1 U.S.
9.2.2 Canada
9.3 Europe
9.3.1 UK
9.3.2 Germany
9.3.3 France
9.3.4 Italy
9.3.5 Spain
9.3.6 Rest of Europe
9.4 Asia Pacific
9.4.1 China
9.4.2 India
9.4.3 Japan
9.4.4 South Korea
9.4.5 ANZ
9.4.6 Rest of Asia Pacific
9.5 Latin America
9.5.1 Brazil
9.5.2 Mexico
9.5.3 Rest of Latin America
9.6 MEA
9.6.1 UAE
9.6.2 South Africa
9.6.3 Saudi Arabia
9.6.4 Rest of MEA
Chapter 10 Company Profiles
10.1 Hootsuite
10.2 Sprout Social
10.3 Meltwater
10.4 Brandwatch
10.5 Mention
10.6 Zoho Social
10.7 Agorapulse
10.8 Buffer
10.9 Sprinklr
10.10 Sysomos
10.11 Cision
10.12 Talkwalker
10.13 Khoros
10.14 NetBase Quid
10.15 Radian6 (Salesforce)
10.16 NUVI
10.17 Synthesio (Ipsos)
10.18 Reputation.com
10.19 Digimind
10.20 Socialbakers
10.21 Clarabridge
10.22 Mavrck
10.23 Crisp Thinking
10.24 CoSchedule
10.25 Planable
10.26 Sendible
10.27 Iconosquare
