Report Content
Chapter 1 Methodology & Scope
1.1 Market scope & definition
1.2 Research design
1.2.1 Research approach
1.2.2 Data collection methods
1.3 Base estimates & calculations
1.3.1 Base year calculation
1.3.2 Key trends for market estimation
1.4 Forecast model
1.5 Primary research and validation
1.5.1 Primary sources
1.5.2 Data mining sources
Chapter 2 Executive Summary
2.1 Industry 3600 synopsis, 2021 - 2032
Chapter 3 Industry Insights
3.1 Industry ecosystem analysis
3.2 Supplier landscape
3.2.1 Cloud service providers
3.2.2 Cloud ITSM solution providers
3.2.3 Technology providers
3.2.4 System integrators
3.2.5 End users
3.3 Profit margin analysis
3.4 Technology & innovation landscape
3.5 Patent analysis
3.6 Key news & initiatives
3.7 Regulatory landscape
3.8 Impact forces
3.8.1 Growth drivers
3.8.1.1 Rise of remote work and need for robust collaboration
3.8.1.2 Growing automation and AI integration into cloud ITSM solutions
3.8.1.3 Proliferation of SME in developing countries
3.8.1.4 Increasing focus of businesses on innovation and automation
3.8.2 Industry pitfalls & challenges
3.8.2.1 Data privacy and security concerns
3.8.2.2 Integration and regulatory challenges
3.9 Growth potential analysis
3.10 Porter’s analysis
3.11 PESTEL analysis
Chapter 4 Competitive Landscape, 2023
4.1 Introduction
4.2 Company market share analysis
4.3 Competitive positioning matrix
4.4 Strategic outlook matrix
Chapter 5 Market Estimates & Forecast, By Component, 2021 - 2032 ($Mn)
5.1 Key trends
5.2 Solution
5.3 Services
Chapter 6 Market Estimates & Forecast, By Organization Size, 2021 - 2032 ($Mn)
6.1 Key trends
6.2 Large enterprises
6.3 SME
Chapter 7 Market Estimates & Forecast, By Deployment Model, 2021 - 2032 ($Mn)
7.1 Key trends
7.2 Public cloud
7.3 Private cloud
7.4 Hybrid cloud
Chapter 8 Market Estimates & Forecast, By End-User Industry, 2021 - 2032 ($Mn)
8.1 Key trends
8.2 BFSI
8.3 IT & telecom
8.4 Government
8.5 Retail
8.6 Healthcare
8.7 Energy & utilities
8.8 Manufacturing
8.9 Media and entertainment
8.10 Others
Chapter 9 Market Estimates & Forecast, By Region, 2021 - 2032 ($Mn)
9.1 Key trends
9.2 North America
9.2.1 U.S.
9.2.2 Canada
9.3 Europe
9.3.1 UK
9.3.2 Germany
9.3.3 France
9.3.4 Italy
9.3.5 Spain
9.3.6 Russia
9.3.7 Nordics
9.3.8 Rest of Europe
9.4 Asia Pacific
9.4.1 China
9.4.2 India
9.4.3 Japan
9.4.4 South Korea
9.4.5 ANZ
9.4.6 Southeast Asia
9.4.7 Rest of Asia Pacific
9.5 Latin America
9.5.1 Brazil
9.5.2 Mexico
9.5.3 Argentina
9.5.4 Rest of Latin America
9.6 MEA
9.6.1 South Africa
9.6.2 UAE
9.6.3 Saudi Arabia
9.6.4 Rest of MEA
Chapter 10 Company Profiles
10.1 Atlassian Inc.
10.2 Axios Systems PLC
10.3 BMC Software Inc.
10.4 Broadcom Inc
10.5 Citrix Systems Inc.
10.6 EasyVista
10.7 Freshworks
10.8 Hewlett Packard Enterprise (HPE)
10.9 IBM Corporation
10.10 Ivanti Inc.
10.11 ManageEngine (Zoho Corporation)
10.12 Microsoft Corporation
10.13 Open Text Corporation
10.14 Servicenow Inc.
10.15 Solarwinds
10.16 Sunrise Software Ltd.
10.17 Zendesk
