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Enterprise and Avis Budget Group hold a market share of over 40% in the U.S. car rental industry. Enterprise focuses on its strong customer service and extensive network of locations. The company also invests heavily in building a robust presence at airports, neighborhoods, and key travel hubs, making it convenient for customers to access rentals. Additionally, Enterprise has expanded its fleet diversity, offering everything from economy cars to SUVs and luxury vehicles, catering to a broad range of customer needs. Their loyalty programs, such as Enterprise Plus, encourage repeat business with benefits such as upgrades and discounts.
Avis Budget Group embraces technology and digital innovation. With a strong mobile app, customers can easily book, modify, and manage rentals. Avis also offers flexible rental terms and membership programs, such as Avis Preferred, to increase customer retention. Moreover, the company is focusing on electric vehicle (EV) rentals, aligning with the growing demand for sustainable travel options.
Major players operating in the U.S. car rental industry include: