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ViaSat and Echostar dominate the market with around 10% market share. ViaSat places a strong emphasis on customer satisfaction by providing attentive customer service, user-friendly interfaces, and additional services like content streaming, cybersecurity solutions, and IoT connectivity, all aimed at improving the overall experience and loyalty of ViaSat's broadband customers.
Echostar leverages its vertically integrated business approach within EchoStar to provide comprehensive solutions for broadband satellite services, encompassing satellite production, ground infrastructure, network management, and customer assistance, thereby ensuring both quality control and cost-effectiveness throughout the process.
Major players operating in the market are: