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AI in Retail Market Size, By Component (Solution [Chatbot, Customer Behavior Tracking, CRM, Inventory Management, Price Optimization, Recommendation Engine, Supply Chain Management, Visual Search], Service), By Technology, Application & Forecast, 2023-2032
- Report ID: GMI2568
- Published Date: Jan 2023
- Report Format: PDF
AI in Retail Market Size
AI in Retail Market size valued at USD 6 billion in 2022 and is slated to witness over 30% CAGR from 2023 to 2032. Driven by the extensive use of product identification and computer vision technologies in retail warehouses.
Artificial intelligence (AI) has wide-ranging applications and has become a future tool for advancement. Healthcare, automotive, manufacturing, and several other booming industries are increasingly integrating AI technologies for everyday tasks. The increased inclination of Gen Z toward online shopping trends in the new era of advanced businesses is accelerating the use of AI in the retail market. The expanding Gen Z population has created the most technology-savvy and mobile-friendly consumer base. Their strong preference to shop online is set to encourage traditional retailers to adopt AI solutions and services.
Furthermore, cashier-less checkouts are another major benefit of integrating AI in the retail sector that is fueling the industry growth. Using computer vision and big data analytics, retailers are transforming routine shopping into intelligent shopping. For instance, in February 2022, Amazon rolled out its Just Walk Out cashier-less technology at its new Amazon Fresh grocery store in Ventura County, California, to offer customers a fully autonomous checkout option.
| Report Attribute | Details |
|---|---|
| Base Year: | 2022 |
| Artificial Intelligence (AI) in Retail Market Size in 2022: | USD 6 billion |
| Forecast Period: | 2023 to 2032 |
| Forecast Period 2023 to 2032 CAGR: | 30% |
| 2032 Value Projection: | USD 100 billion |
| Historical Data for: | 2018 to 2022 |
| No. of Pages: | 280 |
| Tables, Charts & Figures: | 392 |
| Segments covered: | Component, Technology, Application, and Region |
| Growth Drivers: | |
| Pitfalls & Challenges: |
Complex organizational structures may restrain industry progression
The organizational framework of retailers is a major factor restraining the AI in retail market growth. Administrative culture can hinder the adoption of AI in businesses, especially in companies with underdeveloped analytical decision-making and digital transformation processes that create suspicion in algorithmic decision-making, fueled by the perception that studies and recommendations are unclear. As per KPMG’s Living in an AI World 2020 report, 62 percent of retail participants were not supportive of AI adoption due to a loss of job security. Nevertheless, artificial intelligence offers the potential to help individuals with tedious, time-consuming tasks, which is speculated to prompt retailers to adopt AI services.
AI in Retail Market Analysis
According to the report, the computer vision technology segment held more than a 15% share of the AI in retail market in 2022. The prevalent utilization of computer vision technology by merchants for several in-store applications to compete with their online rivals is driving the market demand. For instance, in September 2022, Kroger Co., an American retailer, rolled out its visual AI-based self-checkout solution that uses Nvidia’s computer vision and AI capabilities with Evergreen’s Visual AI.
With respect to components, the solution segment is expected to grow at 30% CAGR through 2032. The widespread adoption of analytics solutions by online retailers to widen their client base and offer better customer experience is set to facilitate the industry expansion. For instance, in October 2022, Wayfair, a store-commerce firm, completed a full digital transformation by migrating its data center applications and services to Google Cloud Foundation.
In terms of application, the programmatic advertising segment is projected to cross USD 25 billion by 2032. Today's omnichannel consumers can be more effectively reached through programmatic advertising that delivers continually tailored messaging at a massive scale, which is foreseen to propel segment development. According to the Journal of Service Management, consumer preference for programmatic advertising is directly related to their attitude toward the retailer and perceived ad relevance, which generates real-time ads that match their interests.
Under solution, the AI in retail market size from the price optimization segment is poised to amass substantial gains by 2032, as firms are becoming increasingly competitive to extend their customer reach due to declining product differentiation resulting from the rising use of e-commerce platforms. Moreover, with the e-commerce boom, firms are leveraging AI to determine optimal prices in order to bolster their sales, which is foreseen to drive price optimization solutions uptake.
Regionally, the Europe Artificial Intelligence in retail market is estimated to hold more than 15% revenue share by 2032, attributed to rapid digitalization, shifting customer preferences, and product innovation efforts by industry participants operating in the region. For instance, French retail behemoth Carrefour unveiled its first AI-powered store in Paris – the Flash 10/10 (10 seconds to shop & 10 seconds to pay).
AI in Retail Market Share
Some of the leading companies involved in the AI in retail market include
- Oracle Corporation
- Amazon Web Services (AWS)
- BloomReach Inc.
- IBM Corporation
- Intel Corporation
- Interactions LLC
- Microsoft Corporation
- Nvidia Corporation
- RetailNext Inc.
- Next IT Corp.
- Inbenta Technologies
- Salesforce.com Inc.
- Lexalytics Inc.
- SAP SE
- Sentient Technologies
- Google Inc.
- CognitiveScale Inc.
- Visenze
- Baidu Inc.
- Symbotic
These companies majorly engage in product innovation and collaborate with retail firms to remain ahead in the competitive landscape.
For instance, in May 2022, Symbotic, a robotics warehouse automation company, announced the deployment of its automation technology at Walmart’s 42 Regional Distribution Centers to improve the accuracy of the retail giant’s inventory and expand the capacity of its warehouses.
Impact of COVID-19 pandemic
The COVID-19 pandemic had a favorable impact on the growth of artificial intelligence in the retail sector. According to IBM, a technology corporation, the emergence of the COVID-19 pandemic pushed many in-store retailers to adopt e-commerce solutions, such as the Salesforce commerce cloud solution, which aids merchants in achieving unified customer experience, omnichannel strategies, and automated market analytics. This enables no-contact pickup services, reservation systems in online stores, delivery of meals, and the development of autonomous online businesses, which has positively influenced the market revenue.
This Artificial Intelligence (AI) in Retail Market research report includes in-depth coverage of the industry with estimates & forecasts in terms of revenue in USD from 2018 to 2032 for the following segments:
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Market, By Component
- Solution
- Chatbots
- Customer Behavior Tracking
- CRM
- Inventory Management
- Price Optimization
- Recommendation Engines
- Supply Chain Management
- Visual Search & Visual Listen
- Others
- Services
- Professional services
- Managed services
Market, By Technology
- Machine Learning
- Natural Language Processing (NLP)
- Computer Vision
- Others
Market, By Application
- Automated Merchandising
- Programmatic Advertising
- Market Forecasting
- In Store AI & Location Optimization
- Data Science
- Others
The above information has been provided for the following regions and countries:
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Spain
- Sweden
- Switzerland
- Asia Pacific
- China
- India
- Japan
- South Korea
- Australia
- Singapore
- Latin America
- Brazil
- Mexico
- MEA
- UAE
- Israel
- South Africa
Frequently Asked Questions (FAQ) :
Artificial Intelligence (AI) in Retail Market Scope
