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VoIP market from the consumer end-use segment is anticipated to witness 10% growth rate through 2032. Residential VoIP is becoming popular since it is affordable and provides more features compared to landlines. Due to the unlimited calling and other features, including call waiting, call forwarding, and caller ID, which is often charged by traditional phone carriers, many residential consumers are switching from traditional landlines to residential VoIP.
The COVID-19 pandemic has influenced the working practices of businesses across the globe due to restrictions on movement. VoIP has enabled continuity and smooth transitions to remote working practices for businesses worldwide. The system has helped employees and employers to stay connected while negating the geographical aspects. Continued adoption of remote working practices post the pandemic will have a positive influence on global VoIP market development.