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The rapid growth of e-commerce and online retailing has significantly impacted the visual surface inspection industry, as businesses strive to meet increasing consumer expectations for product quality and timely delivery. With global e-commerce sales projected to reach approximately USD 7.4 trillion by 2025, retailers are under pressure to ensure that products arrive in pristine condition. Automated visual surface inspection technologies are now essential in fulfillment centers, checking for packaging integrity, label accuracy, and product condition before shipment. This focus on quality control is crucial, as a study by Narvar found that 72% of consumers have returned online purchases due to quality issues.
Furthermore, brands prioritizing quality assurance see increased customer retention, with research from Deloitte indicating a potential 10-15% boost in retention rates. As the e-commerce landscape continues to evolve, the demand for effective visual surface inspection solutions will only grow, driving further innovation and investment in this sector. Furthermore, the new launches of vision inspection systems increase the availability of technologically advanced machines in the market, which in turn is anticipated to increase its adoption across the pharmaceutical sector.
For instance, in December 2022, FILTEC launched Remote Vision Inspection (RVI) systems, a compact and flexible machine vision solution that inspects PET bottles, glass bottles, and aluminum cans for several applications. Also, in February 2021, Syntegon Technology installed the first fully validated visual surface inspection system utilizing Artificial Intelligence (AI) in an automated inspection machine for pharmaceutical visual surface inspection.