U.S. Virtual Care Market – By Service Type (Telehealth, Telemedicine, Remote Patient Monitoring), Delivery Mode (Synchronous, Asynchronous), Application (Cardiology, Neurology, Orthopedics), End-use (Payers, Providers) – Forecast, 2024 – 2032

U.S. Virtual Care Market Size

U.S. Virtual Care Market size was valued at around USD 7.1 billion in 2023 and is estimated to grow at 29.2% CAGR from 2024 to 2032. Virtual care refers to the delivery of healthcare services and consultations through digital communication technologies, allowing patients to interact with healthcare providers remotely. It encompasses a broad range of services, including telemedicine, telehealth, remote patient monitoring, and mobile health applications.
 

The rising prevalence of chronic diseases, such as cardiovascular diseases, diabetes, neurological disorders, and cancer, is driving market expansion. For instance, according to the American Heart Association, cardiovascular disease (CVD) was the leading cause of death in the U.S. in 2020, responsible for 928,741 deaths. Of these, coronary heart disease (CHD) accounted for 41.2%, followed by stroke (17.3%), other CVDs (16.8%), high blood pressure (12.9%), heart failure (9.2%), and diseases of the arteries (2.6%). This underscores the critical need for advanced virtual care solutions to manage and monitor chronic conditions, thereby driving the market's expansion as healthcare providers seek to improve patient outcomes and reduce the burden of these prevalent diseases.
 

Additionally, advancements in healthcare IT technology, increased demand for remote healthcare, and the growing number of smartphone users are fueling market growth.
 

U.S. Virtual Care Market Trends

The field of virtual care has been significantly transformed by advancements in healthcare IT technology, leading to enhanced patient outcomes, greater accessibility, and improved efficiency in healthcare delivery. Recent developments in this sector reflect a strong trend toward integrating sophisticated technologies to support a wide range of virtual care services.
 

• Modern telemedicine platforms enhance the consultation experience between patients and providers through features like high-definition video and audio capabilities, virtual waiting rooms, secure chat options, and screen sharing. For example, Teladoc exemplifies this by offering high-definition video and audio consultations, which facilitate clear and detailed interactions. Additionally, Teladoc’s use of virtual waiting rooms helps manage patient flow and ensures privacy before the consultation starts.
   
• Similarly, artificial intelligence in healthcare enhances this experience by utilizing algorithms to analyze patient data, predict health trends, and facilitate proactive management with AI-powered chatbots and virtual assistants that provide around-the-clock support for medical queries and scheduling.
   
• Enhanced patient engagement tools, such as mobile health apps and patient portals, further empower patients to manage their health by offering access to critical health information and reminders.
   

U.S. Virtual Care Market Analysis

Based on service type, the market is bifurcated into telehealth, telemedicine, and remote patient monitoring. The telehealth segment dominated the market with the largest revenue of USD 3 billion in 2023.
 

• Telehealth effectively breaks down geographical barriers, granting patients in remote or underserved areas access to essential healthcare services, including specialists and follow-up care, without the need for travel.
   
• This accessibility is complemented by regular virtual check-ins and remote monitoring, which facilitate the continuous management of chronic conditions such as diabetes, hypertension, and asthma. This proactive approach enables early intervention and better disease control.
   
• Additionally, the ability to schedule and attend consultations from the comfort of their homes reduces the need for time off work and minimizes travel and waiting times, leading to increased flexibility and improved adherence to appointments and treatments. Together, these advantages highlight how telehealth not only expands access but also enhances the overall management and efficiency of patient care.

Based on delivery mode, the U.S. virtual care market is segmented into synchronous virtual care and asynchronous virtual care. The synchronous virtual care segment dominated the market and was valued at USD 5.1 billion in 2023.
 

• Synchronous virtual care facilitates real-time communication, allowing for instant feedback, diagnoses, and treatment recommendations, which is essential for addressing urgent medical issues and providing timely consultations.
   
• Healthcare providers can observe and assess patients' symptoms and responses in real time, leading to more accurate diagnoses and tailored treatment plans, outperforming methods with delayed responses.
   
• Additionally, live consultations foster a more personalized interaction, enabling face-to-face communication—even virtually—which helps build rapport and understanding between patients and providers, ultimately enhancing patient satisfaction and engagement. Together, these advantages of synchronous virtual care improve the overall quality and effectiveness of healthcare delivery, thereby escalating market growth.
   

Based on application, the U.S. virtual care market is segmented into cardiology, gynecology, neurology, orthopedics, dermatology, mental health, and other applications. The growth of dermatology segment in the market is projected to be at 29.5% during the forecast period.
 

• Patients can access dermatology consultations without needing to travel, which is particularly advantageous for those in remote or underserved areas, enabling timely evaluations and treatment for dermatological conditions.
   
• Dermatologists can use high-resolution images and video to evaluate skin conditions during virtual consultations. This approach can lead to prompt diagnoses and the ability to manage conditions without requiring an in-person visit, streamlining the care process.
   
• Additionally, virtual care facilitates regular follow-ups and monitoring of chronic skin conditions, such as psoriasis or eczema, allowing patients to submit photos for ongoing assessment and enabling adjustments to treatment plans as needed. Together, these benefits streamline the care process, improve access to specialized care, and enhance the management of dermatological conditions.
   

Based on end-use, the U.S. virtual care market is bifurcated into payers, providers, patients, and other end-users. The providers segment held the largest revenue of USD 3 billion in 2023.
 

• Since the COVID-19 pandemic, hospitals, clinics, and healthcare networks have rapidly adopted virtual care services. These providers primarily use telemedicine platforms for consultations, remote monitoring, and follow-up care.
   
• With federal support, healthcare providers have invested heavily in virtual care technologies, leading to their widespread use. These platforms help improve patient care, reduce strain on physical facilities, and reach patients in rural or underserved areas, driving revenue growth in the provider segment.
   

U.S. Virtual Care Market Share

The U.S. virtual care industry is highly competitive, with major tech companies and startups vying for market share. Key strategies include introducing advancements such as high-definition video, AI-powered diagnostic tools, and seamless integration with electronic health records (EHRs). Leading companies drive innovation through significant investments in technology and research. Additionally, strategic alliances, partnerships, and acquisitions are crucial for expanding market reach and improving services as regulations evolve and patient demand for accessible, efficient care increases.
 

U.S. Virtual Care Market Companies

Some of the eminent market participants operating in the U.S. virtual care industry include:

• American Well Corporation  
• AMD Global Telemedicine    
• CareClix, Inc.
• CVS Health Corporation      
• Included Health, Inc.
• HealthTap, Inc.       
• iCliniq
• Koninklijke Philips N.V.      
• Oracle Corporation   
• Sesame, Inc.
• Siemens Healthineers AG    
• Teladoc Health, Inc.
• The Cigna Group     
• UnitedHealth Group 
• Virtuwell
   

U.S. Virtual Care Industry News:

• In January 2023, CVS Health launched CVS Health Virtual Primary Care, providing primary care, 24/7 on-demand care, and scheduled mental health support. This expansion benefited CVS Health by enhancing its virtual care capabilities, improving patient access to comprehensive services, and driving growth through a more integrated care network.
   
• In May 2023, Koninklijke Philips N.V. launched Philips Virtual Care Management, a suite of solutions designed to enhance patient engagement. This innovation helped Koninklijke Philips N.V. to strengthen its market position and showcase its commitment to advanced virtual care.
   

The U.S. virtual care market research report includes an in-depth coverage of the industry with estimates & forecast in terms of revenue in USD Million from 2021 – 2032 for the following segments:

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Market, By Service Type

• Telehealth
• Telemedicine
• Remote patient monitoring

Market, By Delivery Mode

• Synchronous virtual care
• Asynchronous virtual care

Market, By Application

• Cardiology
• Gynecology
• Neurology
• Orthopedics
• Dermatology
• Mental health
• Other applications

Market, By End-use

• Payers
• Providers
• Patients
• Other end-users