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Some of the key players operating in the UCC market are
The global industry is nearing consolidation as various key players, such as Microsoft, Cisco, Mitel, and IBM, are aggressively extending their presence by acquiring other players and diversifying their line of UCC solutions. Prominent industry participants are placing an ever-growing emphasis on delivering customer-specific UCC solutions, catering to the dynamic communication requirements of enterprises, especially during the peak of remote working amid the ongoing pandemic. The market for UCC also observed several strategic alliances between companies to launch new products with added functionalities, maintaining the revenue share & profitability.