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Unified Communications as a Service (UCaaS) Market Size

  • Report ID: GMI5344
  • Published Date: Sep 2022
  • Report Format: PDF

Unified Communications as a Service Market Size

Unified Communications as a Service Market size surpassed USD 25 billion in 2021 and is expected to grow at around 20% CAGR between 2022 and 2030. The notable surge in mobile internet users globally, driven by the increasing penetration of smartphones and other connected devices, may propel the demand for the UCaaS cloud model.

 

According to the latest estimates by the International Telecommunication Union, approximately 4.9 billion people had access to the Internet in 2021, dominating with almost 63% of the world population. These figures depict the growth of about 17% since 2019, with an estimated 800 million people coming online during 2019 and 2021. The evolution of mobile devices from merely being a means for voice communication to smart devices with multi-function capabilities has encouraged enterprises to deploy these devices as an advanced means of communication in business environments, stimulating the unified communications as a service market outlook.

 

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of Unified Communications as a Service (UCaaS) surpassed USD 25 billion in 2021 and is likely to exhibit over 20% CAGR between 2022 and 2030, driven by the notable surge in mobile internet users globally.

The video conferencing segment is expected to expand at more than 25% growth rate from 2022 to 2030 due to the proliferation of remote working trends.

The group communication segment of Unified Communications as a Service (UCaaS) market is anticipated to approximately 20% gains through 2030 and is set to progress lucrative revenues by 2030 due to the emergence of conversational businesses across the globe.

Major companies participating in the UCaaS market include Microsoft Corporation, Zoom Video, Cisco, and NEC Corporation.

Unified Communications as a Service Market Scope

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Premium Report Details

  • Base Year: 2021
  • Companies covered: 22
  • Tables & Figures: 629
  • Countries covered: 21
  • Pages: 327
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