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The solution segment is expected to surpass USD 60 billion by 2032, due to the benefits offered such as it can reach a large number of users and simplifies operating a social media campaign. The market solutions are referred to as tools, platforms & software for numerous industry verticals. These solutions retrieve data from social media channels to track consumer behavior toward a particular brand. The rising adoption of social media management by advertisers & marketers to analyze patterns for sales improvement and understand customer preferences is fueling the solution segment demand.
The social media management market size from cloud segment will record over 20% CAGR through 2032. The cloud-based deployment model allows the remote use of data from various data centers and servers that include networks, servers, storage, analytical tools, databases & software platforms for accessing and delivering services on the Internet. Furthermore, it is cost-efficient.
The social media management market size from retail & e-commerce is poised to expand at a CAGR of over 25% during the forecast period. Social media management in retail & e-commerce is the practice of using social media management solutions to promote an online sales platform or online store through brand awareness and create interest in services, products & sales.
Social media management is used in e-commerce in various ways, which include driving and promoting traffic in an e-commerce app or website, selling products directly through social media, engaging with prospects & customers directly on social media channels, providing pre- & post-sales services, and collecting information about the market & industry. This usage of social media management solutions helps the retail & e-commerce market to grow with the utilization of social media management.
The North America social media management market is estimated to observe 15% CAGR between 2024 and 2032. The region is inclined toward technological innovations that create opportunities for social media management service providers and vendors. It has a widespread social media consumer base, which characterizes the North American region. The high internet penetration and the usage of social media platforms have offered opportunities for enterprises to gather insights about their brand performance, thus increasing the use of social media management solutions.