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Social Media Crisis Management Services Market Share

Report ID: GMI10438
Published Date: Jul 2024
Report Format: PDF

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Social Media Crisis Management Services Market Share

Leading players in the social media crisis management services industry are actively incorporating cutting-edge technologies like AI and machine learning. This integration bolsters their ability to monitor and respond effectively. Simultaneously, they're diversifying their service portfolios, introducing all-encompassing crisis management platforms. These platforms offer holistic solutions, end to end.

To expand their market presence and bolster their tech capabilities, these players frequently engage in strategic partnerships and acquisitions. They prioritize data privacy and adherence to stringent regulations, underlining their commitment to robust security measures. Furthermore, a steadfast commitment to R&D underscores their strategy to proactively address emerging threats and maintain a competitive advantage.

Social Media Crisis Management Services Market Companies

Major players operating in the social media crisis management services industry are:

Hootsuite
Sprout Social
Meltwater
Brandwatch
Sprinklr
Cision

Authors: Suraj Gujar, Saptadeep Das

Frequently Asked Questions (FAQ) :

The market size of social media crisis management services reached USD 1.88 billion in 2023 and is set to register over 21% CAGR between 2024 and 2032, due to the advancements in monitoring and analytics tools.

The healthcare segment is expected to record 23% CAGR through 2032, owing to its role in maintaining trust, addressing misinformation, and adhering to strict regulations.

North America market held over 38% revenue share in 2023, driven by high social media use, strong tech infrastructure, AI investments, and strict data privacy regulations.

Hootsuite, Sprout Social, Meltwater, Brandwatch, Sprinklr, and Cision.