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Shared Services Center Market Share

Report ID: GMI8004
Published Date: Feb 2024
Report Format: PDF

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Shared Services Center Market Share

KPMG and PwC hold around 9% of the total market share, as these companies in the shared services center industry are pursuing strategic initiatives to achieve growth. This involves optimizing operational efficiency by centralizing support functions like HR, finance, and IT. Leveraging advanced technologies such as AI and automation, they enhance productivity, reduce costs, and ensure standardized processes. Expansion into emerging markets and the establishment of global capability centers further contribute to sustained growth, meeting the evolving demands of modern business landscapes.

Shared Services Center Market Companies

Major companies operating in the shared services center industry are:

Accenture
Ahlstrom
Capgemini
Cognizant
Deloitte
EY
Infosys
KPMG
PwC
Wipro

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of shared services center reached USD 51.1 billion in 2023 and is set to exhibit robust growth at over 16% CAGR between 2024 and 2032, propelled by an increasing number of companies establishing new service centers and expanding their operations.

The large enterprises segment held 67% of the market share in 2023, owing to the efficiency gains and cost-effectiveness in centralizing and streamlining diverse business functions.

Asia Pacific recorded more than 33% of the market share in 2023, attributed to the dynamic business landscape and increasing globalization in the region.

Some of the top firms engaged in the shared services center market are Accenture, Ahlstrom, Capgemini, Cognizant, Deloitte, EY, Infosys, KPMG, PwC, and Wipro.