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Based on application, the market is categorized into department stores, supermarkets/hypermarket, warehouse, convenience stores, discount stores, specialty stores, and others. The supermarkets/hypermarkets segment accounted for a market share of around 45% in 2023. This was due to several key factors, including the need for reliable point-of-sale (POS) systems in large-scale retail settings, such as supermarkets and hypermarkets, to effectively handle high transaction volumes and intricate inventory systems. These stores run at such a large scale that efficient promotion management, real-time inventory tracking, and streamlined checkout procedures require sophisticated point-of-sale technology and software.
Supermarkets and hypermarkets frequently use point-of-sale (POS) systems with integrated scales, barcode scanning, and extensive inventory management functions. These features are essential for managing many SKUs and products. These establishments also experience high foot traffic, making fast transaction processing POS systems necessary to reduce customer wait times.
Based on component, the retail point-of-sale terminals market is divided into hardware, software and service. In 2023, the hardware segment accounted for a market share of around 45%. In the retail industry, hardware systems are essential for efficiently handling customer contacts and transaction processing. Hardware systems enable retailers to provide customer services promptly and effectively both within the store and at off-site venues such as pop-up shops and events.
Hardware lasts longer, and needs fewer replacements, and the demand is consistent. Furthermore, ongoing investments in safe point-of-sale hardware are motivated by the emphasis on security and compliance, with adherence to standards such as PCI DSS and EMV. The growth of mPOS terminal propels the hardware market and offers greater processing flexibility for payments by integrating cutting-edge technology with POS systems.
Asia Pacific dominated the global retail POS terminals market with a significant share of over 36% in 2023 and expected to hold around USD 21 billion market revenue by 2032. The rate of urbanization and the quantity of retail establishments, ranging from big-box stores to little convenience stores, have increased significantly in the area. To effectively manage operations and serve a wide range of customers, this expansion has necessitated the implementation of sophisticated point-of-sale (POS) systems.
The retail industry has had a strong development, propelled by the evolving consumer lifestyles, rising disposable incomes, and expanding consumer spending. Retailers are investing in updating their point-of-sale (POS) systems to increase operational efficiency and consumer experience as a result of this expansion.
Due to the region's strong retail sector and strict regulations requiring secure transactions, Europe accounted for a sizeable portion of the global market for retail POS terminals. Advanced point-of-sale technology, such as contactless payment methods and EMV compliance, have been widely used. Furthermore, more money is being invested in point-of-sale (POS) systems across a range of retail industries as a result of the emphasis on improving customer experience and operational efficiency.
The early adoption of innovative point-of-sale (POS) technologies and a high penetration rate of digital payment methods are the key drivers of the region's strong market growth. North American retailers place a high value on point-of-sale (POS) systems that offer real-time information and seamless integration with omnichannel strategy. The focus on innovations and customer-focused solutions continues to drive market growth in the area.