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Retail Interactive Kiosk Market Trends

Report ID: GMI8209
Published Date: Feb 2024
Report Format: PDF

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Retail Interactive Kiosk Market Trends

The growing demand for improved customer experiences across various industries is a significant factor boosting the market's growth. retail interactive kiosks provide a versatile platform for businesses to engage customers, provide information, and speed up transactions. Industries, such as retail, hospitality, and healthcare, are using Retail Interactive Kiosks to improve efficiency and customer satisfaction. For instance, in January 2021, Diebold Nixdorf launched DN Series EASY, a family of self-service solutions created to address retailers' most pressing needs: improved store efficiency, enhanced consumer shopping experience, and reduced costs.

The COVID-19 pandemic also accelerated the adoption of touchless technologies, resulting in increased demand for touch-free retail interactive kiosks. The ability of these kiosks to provide personalized services, collect customer feedback, and facilitate contactless transactions makes them valuable tools for businesses looking to improve customer interactions. As businesses prioritize customer-centric strategies, the growing emphasis on seamless, interactive experiences is expected to proliferate the retail interactive kiosk industry growth.

Authors: Suraj Gujar , Sandeep Ugale

Frequently Asked Questions (FAQ) :

Market size for retail interactive kiosk crossed USD 5.5 billion in 2023 and is expected to register over 9% CAGR from 2024-2032 owing to increasing efforts from companies in implementing digital transformation initiatives to improve customer engagement and streamline operations worldwide.

Retail interactive kiosk industry from the informational kiosks segment recorded over 22% share in 2023 and is expected to register an appreciable CAGR from 2024-2032 for providing users with access to a wide range of information.

North America industry for retail interactive kiosk reached over 35% share in 2023 and is expected to register a commendable CAGR from 2024-2032 due to strong technological infrastructure, and high consumer awareness in the region.

Advantech Co., Ltd., Diebold Nixdorf, Frank Mayer and Associates, Inc., IBM Corporation, KIOSK Information Systems, Meridian Kiosks, MetroClick, NCR VOYIX Corporation, and Olea Kiosks Inc. are some of the major retail interactive kiosk companies worldwide.