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The integration of various sales channels into a single POS platform that provides a cohesive view of operations, whether in-store, online, or via delivery allows for seamless management of sales and inventory across different channels. In May 2024, a National Restaurant Association report stated that many restaurants are adopting unified commerce platforms that integrate online ordering, delivery services, and in-store sales into one system, improving the operational efficiency.
The market is witnessing the use of blockchain technology to enhance the security of transactions and loyalty programs, ensuring data integrity and transparency. As per a Federal Trade Commission report from May 2024, restaurants, such as SecureDine, have started using blockchain-based POS systems to secure customer data and track loyalty points, aiming to reduce fraud and increase trust among customers.