Restaurant Point of Sale (POS) Terminal Market Analysis

Restaurant POS Terminal Market Analysis

Based on product, the market is divided into fixed and mobile. The fixed segment accounted for a market share of over 65% in 2023. Fixed POS terminals remain essential in high-volume environments such as large restaurants, chains, and quick-service outlets. They provide the durability and capacity required to handle extensive transactions. In May 2024, the National Restaurant Association reported that major fast-food chains, such as McDonald's and Starbucks, still relied heavily on fixed POS terminals. They offer robust performance under high transaction loads and are integrated with complex back-end systems for inventory and sales tracking.
 

Fixed POS systems are preferred for their reliability, offering stable performance with minimal downtime compared to mobile systems. These systems solve connectivity issues or battery constraints. In January 2024, the Federal Trade Commission noted that ChainEats, a national restaurant chain, invested in fixed POS systems for their reliability and ability to handle continuous, high-volume use without interruptions, helping maintain operational efficiency during peak hours.
 

Based on component, the restaurant POS terminal market is categorized into hardware, software, and service. The hardware segment held around 60% of the market share in 2023. Touchscreen POS terminals are increasingly favored due to their user-friendly interface and the ability to handle complex operations efficiently. These systems support faster order processing and improve customer interaction. In May 2024, the National Restaurant Association reported that touchscreen POS terminals accounted for 60% of new hardware installations in restaurants. These terminals offer efficiency in handling high transaction volumes and provide a better user experience for staff and customers.
 

All-in-one POS systems, which integrate touchscreen, printer, and payment processing into a single unit, are becoming popular. They provide a space-saving design and reduce setup complexity. In February 2024, the U.S. Small Business Administration (SBA) highlighted that small and medium-sized restaurants are increasingly adopting all-in-one POS systems as they help streamline operations and reduce clutter, leading to a 35% rise in the sales of such units.
 

Asia Pacific restaurant point of sale terminal market size is expected to hold around USD 16.5 billion market revenue by 2032, The Asia Pacific market is driven by factors such as economic development, digitalization, and changing consumer behaviors. The region is witnessing rapid expansion in the adoption of POS systems due to economic growth, urbanization, and increasing disposable incomes. This expansion is particularly notable in countries such as China, India, and Southeast Asian nations.
 

In March 2024, a report by China's Ministry of Commerce noted that the number of restaurants adopting modern POS systems increased by 35%. The adoption is driven by the expanding middle class and the growth of the dining-out culture in urban areas.
 

Cloud-based POS systems are gaining popularity in the several countries in the APAC region. They provide flexibility, lower upfront costs, and the ability to update and maintain systems remotely. This is especially attractive to small and medium-sized enterprises. In February 2024, The Reserve Bank of India reported that the adoption of cloud-based POS systems among small restaurants and cafes in urban centers has increased by 40%, owing to their cost-effectiveness and ease of integration with other digital services.
 

In North America, the U.S. and Canada exhibit a high rate of adoption of advanced POS systems due to their technological infrastructure and consumer expectations for efficient service. Cloud-based and AI-driven POS systems are becoming increasingly popular. According to a National Restaurant Association (NRA) report from April 2024, over 70% of restaurants in the U.S. have upgraded to cloud-based POS systems. They help streamline operations and enhance customer experience.