Pet Boarding Services Market Size & Share 2026-2035

Pet Boarding Services Market Size

The pet boarding services market was estimated at USD 12 billion in 2025. The market is expected to grow from USD 12.9 billion in 2026 to USD 23 billion in 2035, at a CAGR of 6.6% according to latest report published by Global Market Insights Inc.

The sustained expansion of the pet boarding services market is underpinned by deepening pet humanization trends and the continued rise in pet ownership across major economies. With over 95 million U.S. households now owning at least one pet and dog-owning households exceeding 71 million, the demand for professional, reliable, and experience-driven pet care services has reached a structural inflection point.^[1] Pet owners increasingly view boarding and daycare as essential lifestyle services rather than discretionary expenses, creating a dependable demand base that has proven resilient across economic cycles. This behavioral shift is particularly pronounced among millennial and Gen Z pet owners, who are more likely to seek premium, technology-enabled care solutions for their pets and are willing to pay a meaningful premium for facilities that deliver consistent, transparent, and emotionally reassuring care.

The dual-income household dynamic further amplifies this structural demand. As more households feature two working adults with limited flexibility for at-home pet care, the need for routine daycare and periodic overnight boarding has become embedded in daily life. At the same time, rising travel frequency and return-to-office mandates following the post-pandemic normalization period have regenerated demand for overnight boarding services, which had experienced temporary compression during peak work-from-home adoption. The interplay between changing work patterns, increasing travel activity, and consistently growing pet ownership creates a sustained and multi-dimensional demand environment for boarding service providers globally.

Digital transformation is reshaping how consumers discover, book, and evaluate pet boarding services at an accelerating pace. Platform-driven operators have scaled rapidly by reducing friction in the booking process, enabling price transparency, and building trust through verified reviews and real-time photo and video updates. The rapid growth of app-based in-home boarding and pet sitting networks has not only expanded the supply of available services but has also introduced new competitive dynamics that are accelerating consumer adoption across income segments. As online booking increasingly becomes the default interaction model for pet owners globally, technology-forward operators are gaining a structural advantage in customer acquisition and long-term retention, reshaping the competitive landscape in favor of digital-first service platforms.

Pet Boarding Services Market Trends

The pet boarding services industry is evolving rapidly as changing consumer lifestyles, digital platform disruption, and a growing focus on animal welfare redefine how pet care services are delivered, discovered, and evaluated. Pet owners are increasingly seeking care experiences that mirror the level of attention, enrichment, and safety they provide at home, pushing service providers to upgrade facility standards, staff training protocols, and real-time communication tools.

• Premiumization of pet boarding experiences is becoming a defining trend across major markets, particularly in North America and Western Europe. Boarding facilities are investing in luxury suite accommodations, structured enrichment programs, behavioral training integrations, and continuous webcam monitoring. This shift toward experiential boarding is driving higher average revenue per booking and improving customer retention as owners become loyal to facilities that consistently deliver above-expectation care standards. The tiered accommodation model ranging from standard kennel stays to private climate-controlled suites with personalized care reports is enabling operators to capture a broader spectrum of consumer spending while maintaining occupancy across price points.
• The growing penetration of pet insurance is creating a normalizing effect on consumer spending behavior within the boarding services segment.^[2] As more pet owners carry insurance policies that incorporate wellness benefits and routine check-ups, their overall relationship with professional pet services becomes more transactional, habitual, and frequent. Facilities offering veterinary-integrated boarding are particularly well positioned to benefit from this trend, as insurance-holding customers are more likely to select medically certified care environments that align with their broader investment in preventive animal healthcare.
• Specialized and species-specific boarding facilities emerge as a meaningful growth subcategory globally. While dog boarding remains the dominant service category, the rising ownership of cats, exotic pets, and small animals is generating demand for dedicated facilities that understand species-specific behavioral, dietary, and environmental needs. Cat hotels, avian care centers, and exotic animal boarding specialists are increasingly being established in urban and suburban markets, addressing previously underserved pet owner segments and commanding premium pricing reflective of their specialized expertise.
• Sustainability and animal welfare standards are gaining regulatory and consumer attention in several markets, particularly across Europe. Licensing frameworks, facility space requirements, enrichment minimums, and staffing ratios are being formalized across jurisdictions, creating compliance costs for smaller operators while simultaneously raising entry barriers that protect established, compliant chains. This dynamic is gradually accelerating the consolidation of fragmented local markets into more organized regional and national platforms with standardized care and compliance protocols.

Pet Boarding Services Market Analysis

Based on service type, the pet boarding services market is divided into overnight/traditional boarding, daycare services, in-home pet sitting, in-home boarding, veterinary/medical boarding. In 2025, overnight/traditional boarding held the major market share, generating a revenue of USD 5.4 billion.

• Overnight/traditional boarding has historically represented the largest revenue category within the pet care services sector, a structural characteristic documented in government economic census data that persists into the contemporary market landscape.^{[3]U.S. Bureau of Labor Statistics and U.S. Census Bureau, "Economic Census – Pet Care Services (NAICS 812910): Revenue by Activity Type," 2017. census.gov} These facilities offer structured, supervised overnight care for dogs and cats in dedicated boarding kennels or individual rooms, providing owners with the confidence that their pets are receiving professional attention during travel, business commitments, or extended absences. The sustained demand for overnight boarding is supported by rising travel frequency among pet-owning households, the normalization of air and international travel following post-pandemic recovery, and the recurring nature of business travel that generates predictable, high-frequency booking demand throughout the year. Established overnight boarding operators differentiate themselves through facility quality, staff-to-pet ratios, enrichment programming, and veterinary partnerships.
• National chains with multiple locations benefit from brand trust, standardized care protocols, and loyalty programs that drive repeat bookings across diverse demographic segments. The category has also seen meaningful product evolution, with tiered accommodation offerings ranging from standard kennels to private luxury suites with individual bedding, premium food options, and personalized care reports. Despite the emergence of in-home boarding alternatives through digital platforms, overnight traditional boarding continues to command a significant revenue premium, particularly in markets where owners prioritize supervised, professionally monitored care environments and where travel duration necessitates multi-night stays.
• Daycare services represent the fastest-growing segment within the service type category, driven by structural shifts in daily work patterns, increased owner awareness of canine socialization needs, and the growing supply of purpose-built daycare facilities across urban and suburban markets globally. Pet daycare provides dogs with daytime supervision, structured play, exercise, and group socialization in a managed environment, directly addressing the loneliness, anxiety, and behavioral issues that can arise when pets are left alone during extended working hours.  Franchise operators such as Dogtopia Enterprises and Camp Bow Wow have demonstrated the scalability of a standardized daycare model, achieving rapid multi-location expansion across diverse North American geographies and validating the replicability of the format at national scale.^[4]

Based on pet type, the pet boarding services market is segmented into dogs, cats, small animals & mammals, birds and exotic pets & others. The dogs segment held the largest share, accounting for 71.7% of the global market in 2025.

• Dogs are the dominant pet type in the boarding services market, reflecting their status as the most widely owned companion animal in major boarding markets and the highest propensity among dog owners to seek professional boarding and daycare services relative to owners of other species. Dogs represent the foundational customer base for virtually every boarding operator globally, and the depth of product and service innovation within dog boarding is significantly greater than for any other pet type. Dog boarding encompasses the full spectrum of service formats overnight traditional boarding, daycare, in-home sitting, and in-home boarding making it the most commercially versatile and developed pet category.
• Facilities offer breed-specific care protocols, enrichment programs, training integrations, and multi-tiered accommodation options that collectively drive high per-booking revenue. Spending per dog-owning boarding household tends to be among the highest of any pet care service category, driven by high emotional attachment, frequency of use across multiple service formats, and strong willingness to pay for quality assurance and professional care certification.

Based on booking method, the pet boarding services market is segmented into online booking and offline/walk-in booking. In 2025, offline/walk-in booking segment held the largest market share, generating a revenue of USD 7.7 billion.

• Offline booking channels encompassing direct telephone reservations, walk-in appointments, and in-person booking at physical facilities remain the dominant transaction method for pet boarding services in the base year, reflecting the entrenched habits of older demographic pet owners and the continued reliance of established brick-and-mortar chains on direct customer relationship management. Offline booking affords facility operators greater opportunity for upselling add-on services such as grooming, training, and veterinary check-ups, conducting pre-boarding behavioral assessments in person, and building long-term client loyalty through face-to-face interaction and personalized service relationships.
• Large national boarding chains operate sophisticated CRM systems that manage offline bookings alongside loyalty programs and automated rebooking reminders, maintaining the stickiness of this channel even as online alternatives proliferate. In markets with less developed digital infrastructure or older pet owner demographics including several markets in Latin America, Southeast Asia, and parts of Europe, offline booking remains the default interaction mode and will likely continue to do so through a meaningful portion of the forecast period.
• Online booking is the fastest-growing channel in the global pet boarding services market, with digital platform-driven operators leading a fundamental transformation in how consumers discover, compare, book, and review pet care services. Technology-enabled platforms have demonstrated that pet owners are highly willing to engage with mobile and web-based interfaces that offer transparent pricing, real-time availability, peer-verified sitters and facilities, and frictionless digital payment.

North America Pet Boarding Services Market

In 2025, the U.S. dominated the North America market, accounting for around 82.1% and generating around USD 5.3 billion revenue in the same year.

• The U.S. is the world's largest and most mature pet boarding services market, supported by a uniquely deep cultural commitment to pet ownership, extensive purpose-built boarding infrastructure, and the highest per-household pet care spending of any major economy globally. The American pet care economy is driven by tens of millions of pet-owning households, an established cultural norm of professional pet care service utilization, and a well-developed behavioral pattern of boarding and daycare usage embedded in the lifestyle routines of dual-income households and frequent travelers. The U.S. market benefits from a dense supply of licensed boarding facilities across urban and suburban geographies, a mature franchise ecosystem exemplified by Dogtopia, Camp Bow Wow, and PetSmart PetsHotel and the world's most advanced pet boarding digital platform ecosystem.
• The diversification of service formats, from luxury overnight suites to technology-enabled in-home pet sitting, means the U.S. market captures spending across the full range of consumer income levels and care preferences. Regulatory frameworks governing animal welfare standards, staff-to-pet ratios, and facility licensing create a credentialed market environment that protects established operators and supports consumer trust and confidence at scale.

Europe Pet Boarding Services Market

Europe market held 22% share in 2025 and is expected to grow at 5.7% during the forecast period.

• The European pet boarding industry is characterized by a mature demand base in Western Europe's largest economies and a growing appetite for premium, regulated care environments driven by increasing consumer awareness of animal welfare standards. The United Kingdom maintains the largest and most commercially developed pet boarding sector in Europe, underpinned by a strong cultural tradition of pet ownership and a well-established network of licensed boarding facilities operating under the country's Animal Activity Licensing framework, reflecting one of the most formalized regulatory environments for pet boarding services in any major market globally.^[5] The growing pet services economy across Germany, France, Italy, and Spain reflects broader patterns of pet humanization, rising disposable income, and evolving household structures that favor companion animal adoption and professional care investment.
• European consumers exhibit a strong preference for facilities that demonstrate compliance with national animal welfare standards, creating a quality-oriented competitive environment where credentialing, transparency, and regulatory adherence are meaningful differentiators for consumer choice. Veterinary-integrated boarding and medically supervised care facilities operated by established networks such as CVS Group and IVC Evidensia are growing in prominence as pet owners seek the combined reassurance of clinical oversight alongside standard boarding services.^{[6]CVS Group PLC, "Annual Report and Accounts 2025," 2025. cvsukltd.co.uk} The expansion of organized pet care retail groups across Europe is also accelerating the transition from isolated independent operators to multi-site, professionally managed boarding networks with standardized care protocols and quality assurance frameworks.

Asia Pacific Pet Boarding Services Market

The Asia Pacific held a market share of 17.5% in 2025 and is anticipated to grow with a CAGR of around 8.6% from 2026 to 2035.

• The Asia Pacific region represents the fastest-growing geographic segment of the global market, driven by rapid urbanization, a rising affluent middle class, and the accelerating adoption of pet ownership as a lifestyle choice across China, India, South Korea, and Southeast Asia. In China, the pet economy has expanded at an exceptional pace, with urban pet ownership accelerating significantly over the past decade as younger, higher-income consumers in Tier 1 and Tier 2 cities embrace companion animals as central elements of their personal and social identities. The relatively nascent state of formal pet boarding infrastructure in many APAC markets creates a substantial runway for organized operators and platform-based services to capture first-mover advantages, underpinned by the favorable macroeconomic growth trajectory of the region relative to more mature Western markets.^{[7]World Bank, "World Development Indicators – GDP per Capita (Current USD)," 2024. data.worldbank.org}
• Australia and Japan represent the region's most mature individual boarding markets, with well-established facility networks, regulatory frameworks, and high per-capita spending on professional pet care services. India is emerging as the region's most compelling growth opportunity, with a rapidly expanding urban middle class, rising pet ownership among millennial households in major metropolitan centers, and increasing awareness of professional pet care services through digital platforms and social media communities. The strong overall APAC growth trajectory is expected to progressively shift the global share distribution toward the region over the forecast period, with Asia Pacific's share of the global pet boarding market anticipated to grow significantly from its 2025 baseline as structural adoption accelerates.

Latin America Pet Boarding Services Market

Latin America market is growing at a CAGR of 6.1% during the forecast period.

• The Latin American pet boarding services industry is at an earlier stage of formalization compared to North America and Europe yet is demonstrating consistent growth as urban pet ownership rises, consumer disposable income improves in key markets, and awareness of professional pet care services deepens through digital platforms and organized retail expansion. Brazil and Mexico are the region's largest markets, both anchored by significant urban pet-owning populations and a growing culture of pet humanization that is driving willingness to invest in professional care solutions beyond the traditional family and community-based pet care arrangements.
• The region's growth is currently constrained by lower average household incomes relative to North America and Europe and by a pet boarding supply base that is still predominantly comprised of independent operators with limited geographic reach and operational standardization. However, the increasing penetration of digital booking platforms and the entry of regional franchise concepts into the Brazilian and Mexican markets are beginning to introduce the organizational and operational structures necessary for scalable growth. As incomes rise and urbanization continues across LATAM, the market is expected to deliver above-global-average growth rates throughout the forecast period, progressively narrowing the per-capita spending gap with more mature boarding markets.

Pet Boarding Services Market Share

PetSmart PetsHotel is leading with 4% market share. PetSmart PetsHotel, Dogtopia Enterprises, Camp Bow Wow (Propelled Brands), VCA Animal Hospitals (Mars Petcare), IVC Evidensia collectively hold around 15%, indicating moderately fragmented market concentration. These prominent players are proactively involved in strategic endeavors, such as mergers & acquisitions, facility expansions & collaborations, to expand their product portfolios, extend their reach to a broad customer base, and strengthen their market position.

PetSmart PetsHotel is among the foremost competitors in the global pet boarding market. As part of its integrated pet care retail strategy, PetsHotel benefits from co-location with PetSmart retail superstores, providing unmatched accessibility, cross-selling synergies, and a built-in customer acquisition channel that operates at scale across North American geographies. The facilities offer a comprehensive range of overnight boarding, daycare, grooming, and enrichment services under a recognized national brand umbrella, enabling consistent service standards and a dependable customer experience across locations. PetSmart's scale within the North American market and its established trust among pet owners across demographic segments position it as a difficult-to-displace leader in the structured, facility-based boarding segment.

Dogtopia Enterprises has emerged as a leading pure-play dog daycare and boarding franchise operator with a strong development pipeline and expanding national footprint. The company's franchise model enables rapid geographic expansion with standardized facility design, safety protocols, and service delivery, providing customers with a consistent, brand-assured care experience across diverse market locations. Dogtopia's focus on socialization-driven daycare has resonated strongly with urban millennial pet owners, and the company's active expansion into suburban growth markets represents a meaningful competitive asset as the daycare segment continues to outpace traditional overnight boarding in growth rate.

Pet Boarding Services Market Companies

Major players operating in the pet boarding services industry are:

• Global players
  • Dogtopia Enterprises
  • Camp Bow Wow (Propelled Brands)
  • PetSmart PetsHotel
  • IVC Evidensia
  • VCA Animal Hospitals (Mars Petcare)
  • Destination Pet
  • Greencross Pet Wellness Company
• Regional players
  • K9 Resorts Luxury Pet Hotel
  • Pet Paradise
  • CVS Group
  • PetSuites
  • We Love Pets
  • Fetch! Pet Care
  • Wag Hotels
• Emerging players
  • Paradise 4 Paws
  • Nekoya Cat Hotel
  • Petfelix
  • Lobbo Hotels
  • Malabo Pet Resort
  • VIP Pets
  • PetsVille

Camp Bow Wow (Propelled Brands) is one of the largest and most recognized dog boarding and daycare franchise systems in North America, with a comprehensive service offering that includes overnight boarding, daycare, and in-home care managed through a large network of independently operated franchise locations. The company's proven franchise development model has enabled consistent market penetration across diverse U.S. geographies, and its brand's association with safety, play, and social enrichment resonates strongly with the core millennial pet owner demographic that drives demand for recurring daycare services.^[8]

Wag! Group Co. represents a digital-native operator in the pet services ecosystem, providing technology-enabled access to pet sitting, dog walking, boarding, and wellness services through a mobile-first platform. The company's asset-light model enables broad service coverage without the capital constraints of physical facility operations, allowing rapid market entry and flexible geographic expansion. Wag!'s evolving premium service offer and platform strategy reflects the broader industry trend toward tech-enabled, on-demand pet care that prioritizes convenience, transparency, and trust for the modern pet owner.^[9]

Pet Boarding Services Industry News

• In June 2025, Dogtopia Enterprises announced it had surpassed 300 open locations across North America, with more than 250 additional franchise agreements signed, reinforcing its position as the continent's largest dog daycare franchise network.
• In March 2025, Rover Group launched an enhanced sitter background verification system and new real-time location sharing features across its app-based pet sitting and in-home boarding platform, aimed at improving consumer trust and safety standards across its global sitter network.
• In January 2025, K9 Resorts Luxury Pet Hotel opened its 75th location in the United States, expanding its premium dog boarding network into new metropolitan markets with its signature individually climate-controlled suites and personalized enrichment programming.
• In November 2024, Camp Bow Wow (Propelled Brands) announced the signing of multi-unit franchise development agreements representing over 60 new locations across the United States, continuing its strategy of accelerating national market coverage through established multi-unit franchise partnerships.
• In September 2024, IVC Evidensia launched a veterinary-integrated boarding pilot program across five European markets, combining overnight pet boarding with on-site clinical monitoring, routine health assessments, and emergency veterinary access for boarding guests.

The pet boarding services market research report includes in-depth coverage of the industry with estimates & forecasts in terms of revenue (USD Billion) from 2022 to 2035, for the following segments:

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Market, By Service Type

• Overnight/traditional boarding
• Daycare services
• In-home pet sitting
• In-home boarding
• Veterinary/medical boarding

Market, By Pet Type

• Dogs
• Cats
• Small animals & mammals
• Birds
• Exotic pets & others

Market, By Facility Type

• Commercial kennels & catteries
• Luxury pet hotels & resorts
• Veterinary clinic-based boarding
• Home-based/independent sitters
• Digital marketplace aggregators

Market, By Booking Method

• Online booking
  • Third-party marketplace
  • Direct website
  • Social media & third-party referral booking
• Offline/walk-in booking
  • Walk-in & phone-based reservations
  • Recurring/subscription arrangements

The above information is provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • Germany
  • UK
  • France
  • Italy
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• Latin America
  • Brazil
  • Mexico
  • Argentina
• Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE