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The payment processing solutions industry is experiencing rapid evolution, driven by several unique trends. One significant development is the surge in contactless payment methods. This trend is fueled by the increasing adoption of Near Field Communication (NFC) technology and the growing preference for touchless transactions, particularly following the COVID-19 pandemic.
For instance, in July 2024, Paytm introduced the NFC Card Soundbox, a two-in-one device that merges mobile QR payments with NFC card technology. This device, developed by One 97 Communications Limited, is designed to facilitate transactions for small merchants. Through this, customers can tap their debit or credit cards or scan a QR code.
Another notable trend is the integration of artificial intelligence (AI) and machine learning (ML) in payment processing solutions. Additionally, companies are leveraging AI and ML to enhance fraud detection and prevention, ensuring secure and seamless transactions. For instance, in February 2024, Mastercard launched Decision Intelligence Pro, a Gen AI-powered transaction risk assessment tool that assesses the relationships between multiple entities surrounding a particular transaction. This tool builds on the existing Decisions Intelligence (DI) tool, a real-time decision-making solution that helps banks score and approve over 143 billion transactions annually.
Moreover, cryptocurrency payments are gaining traction as a unique segment within the Payment Processing Solutions landscape. Furthermore, major players have started supporting cryptocurrency transactions, allowing users to buy, sell, and hold digital currencies. This shift is expected to reshape market dynamics. For instance, in July 2024, global payment orchestration platform FinMont announced a partnership with BitPay, the largest provider of Bitcoin and cryptocurrency payment services. This strategic partnership will integrate cryptocurrency into the FinMont payment ecosystem, enabling merchants to utilize payments from various cryptocurrencies.