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The increasing penetration of EHRs solutions by healthcare providers assists patients to access and monitor their medical information & increase patient participation in managing their healthcare. Growing usage of these services by federal, non-federal hospitals as well as individual physicians, thereby promotes the market potential. Hospitals and other healthcare facilities utilizing EHR-sourced technologies such as patient portals have reportedly witnessed increased clinical productivity, better patient engagement and optimized administrative processes. Due to increased benefits of EHR services, many healthcare facilities are incorporating these modalities in their administration model.
Moreover, the COVID-19 pandemic enacted as a key parameter driving the penetration of EHR solutions since the onset of pandemic. The Journal of Medical Internet Research study, in 2020, revealed that there was significant surge in the use of patient portals during the initial phase of COVID-19 pandemic in Colorado, U.S. The use of EHR services during public health emergency crisis, such as the COVID-19 outbreak, has helped the healthcare facilities gain quick access to patient data and analyse the large & timely volumes of clinical information for delivering appropriate information to policy makers.