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Based on component, the parcel sorting system market is segmented into hardware, software, and services. The hardware segment held around 40% of the market share and will expand commendably over 2023-2032. The hardware segment will witness exponential due to the industry's growing need for advanced automation and efficiency. As e-commerce and logistics operations expand, there's a heightened requirement for durable and high-performance components such as conveyor systems, robotic arms, sensors, and barcode scanners. Instances like DHL's investment in state-of-the-art parcel sorting technology highlight the urgency for reliable hardware solutions to meet escalating parcel volumes and ensure seamless sorting processes, driving the increased demand for these components.
Based on end-user, the parcel sorting system market is divided into transportation & logistics, retail & e-commerce, food & beverage, pharmaceutical and others. The retail & e-commerce segment dominates the market with around 20% revenue share in 2022. As consumers increasingly turn to e-commerce for their purchasing needs, retailers require efficient sorting solutions to handle the surge in parcel volumes and ensure timely deliveries. Parcel sortation systems enable streamlined order processing, accurate sorting, and optimized last-mile delivery, enhancing customer satisfaction. The ability to meet the fast-paced demands of online retail, expedite order fulfillment, and offer reliable shipping options fuels the adoption of these systems within the retail and e-commerce sector.
North America held over 30% parcel sorting system market share in 2022 and expected to grow at a significant CAGR through 2032. North America Parcel Sortation System industry will experience substantial growth due to the region's robust e-commerce landscape and technological advancements. The surge in online shopping has led to increased parcel volumes, compelling retailers, and logistics providers to invest in efficient sorting solutions. Additionally, the need for autonomous last-mile delivery to accommodate vast geographic areas and urban populations drives the demand for these systems. With a focus on optimizing supply chains, enhancing customer experiences, and meeting evolving consumer expectations, North America continues to drive the remarkable growth of the Parcel Sortation System industry.