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OSS/BSS Market Trends

Report ID: GMI2921
Published Date: Jan 2024
Report Format: PDF

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OSS/BSS Market Trends

The integration of artificial intelligence (AI) and machine learning (ML) into OSS/BSS systems could become more prominent. These technologies can enhance automation, predictive analytics, and decision-making processes. AI and ML can be applied to optimize network operations, improve fault detection, and personalize customer experiences.

In November 2023, Cerillion, introduced Cerillion 23.2, the latest version of its pre-integrated BSS/OSS suite. This release aims to revolutionize the product lifecycle for Communication Service Providers by incorporating generative AI. Now, product managers can use natural language voice and text commands to describe new offerings. The innovative GenAI then generates the corresponding product catalog configuration swiftly within seconds, streamlining the validation and launch process. Cerillion's approach of 'configuration not customization' ensures substantial flexibility for users through its single-product model. As the industry moves towards more intelligent and automated solutions, OSS/BSS platforms leveraging AI and ML are likely to gain traction.

Authors: Preeti Wadhwani, Aishvarya Ambekar

Frequently Asked Questions (FAQ) :

Industry size for OSS/BSS was valued at USD 67.7 billion in 2023 and is estimated to register a CAGR of 12.5% between 2024 and 2032, as many telecommunications and service providers are undergoing digital transformation to enhance their operational efficiency.

In 2023, the cloud segment accounted for a market share of 32% and is projected to grow by 2032, favored by the inherent advantages in scalability, flexibility, and cost-effectiveness.

North America dominated the global OSS/BSS market with a major share of over 45% in 2023, attributed to the rapid deployment and adoption of 5G technology in the region.

Accenture PLC, Nokia Corporation, Agile Network Systems, Netcracker Technology Corporation, Amdocs, Infosys Limited, BMC Software Inc., IBM Corporation, Broadcom Inc., Huawei Technologies Co., Ltd., Cisco Systems Inc., HP Enterprise Company, Comarch SA and CSG Systems International, Inc.