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Based on platform, the market is divided into mobile-based and web-based. The mobile-based accounted for a market share of over 55% in 2023. Mobile-based offerings have become essential for travel companies to capture and engage users effectively, as the proliferation of smartphones has led to increased adoption of mobile travel apps. Consumers increasingly prefer booking and managing their travel through mobile apps due to their convenience and functionality.
Governments are investing in digital infrastructure to support mobile connectivity, which is crucial for the effectiveness of mobile travel apps. Policies are also being developed to ensure secure and seamless mobile transactions for travel services. In February 2024, the Indian government promoted digital payments through mobile apps. It encourages travel companies to adopt mobile payment solutions to facilitate easier transactions for both domestic and international travelers.
Mobile travel bookings have been rising, with users favoring apps for real-time updates, easy access, and personalized experiences. Users expect personalized experiences and tailored recommendations from their mobile travel apps. The ability to access and manage travel information on-the-go is a significant driver of mobile app usage in the travel sector. In April 2024, Hopper updated its app to include personalized travel alerts, which notify users of price drops and deals based on their search history and preferences. It led to a 35% increase in app downloads.
Based on traveler, the online travel market is categorized into leisure traveler and business traveler. The leisure traveler is expected to hold over USD 700 billion by 2032. Rising disposable incomes, especially in emerging markets, are contributing to a higher demand for leisure travel. Leisure travelers are increasingly looking for authentic, off-the-beaten-path experiences, including local culture and hidden gems. There is also a growing interest in sustainable travel options, eco-friendly accommodations, cultural immersion, adventure tourism, and eco-tourism.
Leisure travelers are increasingly seeking unique, personalized travel experiences over traditional vacation packages. In April 2024, Airbnb expanded its "Experiences" section to include more niche and adventure activities, such as local cooking classes, wildlife safaris, and cultural tours. It led to a 40% increase in bookings for such experiences.
North America online travel market accounted for 35% of the revenue share in 2023. North America, particularly the U.S. and Canada, has a high level of internet and smartphone penetration, which drives the adoption of online travel services. Travelers in North America prefer personalized travel experiences, relying heavily on digital platforms for customized itineraries and recommendations.
The region shows a strong rebound in travel demand, driven by both domestic and international travel. In March 2024, The U.S. Department of Commerce launched a new campaign to boost international tourism, partnering with online travel agencies to offer promotional deals and discounts. It resulted in a 25% increase in travel bookings to the U.S.
The Europe online travel market is characterized by diverse travel preferences, ranging from cultural tourism to beach vacations, leading to a robust demand for varied travel options. There is a growing emphasis on sustainable travel and eco-friendly tourism options in Europe as well. In March 2024, The European Commission launched the Digital Travel Initiative to support digital transformation in the travel sector. It focuses on enhancing online travel platforms and mobile app capabilities across EU member states.
APAC countries, including China, India, Japan, South Korea, Indonesia, and Australia, are experiencing rapid growth in online travel bookings due to increasing internet penetration, a burgeoning middle class, and a rising interest in international travel. The region is highly diverse, with varying levels of digital adoption and travel preferences across different countries. In March 2024, the Chinese government unveiled a Smart Tourism Development Plan aimed at integrating advanced technologies into the tourism sector, including AI, Big Data, and Internet of Things (IoT). It aimed to enhance the online travel booking experience and provide personalized travel services.