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The residential segment held around 64% of the online laundry service market share in 2022. The residential segment is experiencing growth as more individuals & households are seeking convenient and time-saving solutions for their laundry needs. The residential segment benefits from features such as door-to-door pick-up & delivery, customized care options, and flexible scheduling. Online laundry services cater to the specific requirements of residential customers, providing hassle-free laundry services that save time & effort, leading to segment expansion in the coming years.
The laundry care segment accounted for 50% of the online laundry services market share in 2022. Factors including comprehensive solutions, expertise, eco-friendly practices, high volume, and bulk services collectively contribute to the online laundry service segment growth. Customers can personalize their laundry care preferences through online platforms. They can specify temperature settings, detergent choices, fabric care instructions, and any other special requirements. This level of customization ensures that customers' laundry care preferences are met, contributing to customer satisfaction and loyalty.
Customers are increasingly recognizing the benefits of outsourcing their laundry care needs to professional providers, who offer specialized care, convenience, customization, and quality assurance. As a result, the laundry care service type segment continues to expand and evolve to meet the changing needs & preferences of customers.
North America online laundry service market with a share of over 34% in 2022, due to several factors such as a high level of technological adoption, a busy urban population, and a preference for convenient & time-saving services. Online laundry service providers in North America offer innovative solutions such as mobile apps, comprehensive service options, and efficient logistics. Additionally, the impacts of the COVID-19 pandemic have accelerated the demand for contactless & hygienic laundry services, further driving the North America market growth.