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Based on the component, the market is segmented into solution and service. The solution segment is expected to grow at a CAGR of around 9.5% during the forecast period. The increasing complexity of IT environments, including cloud-based architectures, microservices, and containerization, has made traditional monitoring insufficient. Observability solutions offer comprehensive insights into the entire system, facilitating faster issue detection and resolution.
Additionally, the rise of DevOps and agile practices emphasizes the need for seamless collaboration between development and operations teams, driving the adoption of observability tools for continuous monitoring and improvement. Besides, the growing importance of user experience and customer satisfaction motivates organizations to invest in observability to optimize application performance and enhance end-user experience.
The observability tools and platforms market from cloud-based segment reached USD 780 million revenue in 2022. With the rise of multi-cloud strategies, where organizations use services from multiple cloud providers, the demand for cloud-based observability tools that can monitor and analyze diverse cloud environments simultaneously was increasing. These tools enabled businesses to gain a unified view of their entire multi-cloud infrastructure.
Cloud-based observability tools increasingly incorporated Artificial Intelligence (AI) and Machine Learning (ML) capabilities to provide intelligent insights and automate anomaly detection. These technologies enabled more proactive monitoring and faster detection of issues.
North America observability tools and platforms market accounted for 35% of the revenue share in 2023. The region's robust and dynamic IT landscape, with a large number of businesses adopting cloud-based technologies, microservices, and containerization, necessitates advanced monitoring solutions to manage complex infrastructures. The increasing emphasis on DevOps and agile practices in North American organizations fuels the need for observability tools to enhance collaboration and accelerate software development. This apart, with the region's strong focus on user experience and customer satisfaction, observability solutions help businesses optimize application performance, ensuring a seamless and satisfactory end-user experience.