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Mobile VoIP Market Share

Report ID: GMI11879
Published Date: Oct 2024
Report Format: PDF

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Mobile VoIP Market Share

Facebook (Meta), Microsoft, and Twilio Inc. collectively held a substantial market share of over 10% in the Mobile VoIP industry in 2023. Meta integrates VoIP into its platforms, including Messenger and WhatsApp. The company emphasizes seamless video and voice calling features, supported by encryption and AI enhancements. By ensuring connectivity in regions with limited internet access, Meta aims to expand its global user base and promote cross-platform communication.

Microsoft leverages its Teams and Skype platforms to deliver comprehensive VoIP services. The company focuses on enterprise solutions, integrating VoIP with collaboration tools, cloud infrastructure, and AI capabilities. By targeting hybrid work environments, Microsoft enhances communication security and reliability, positioning itself as a leader in business-centric VoIP services.

Twilio centers its strategy on API-driven solutions for VoIP integration. The company provides businesses with tools to build customized communication platforms, including voice, messaging, and video. Twilio’s cloud-based infrastructure ensures scalability and reliability, while its focus on omnichannel communication allows businesses to create unified customer experiences across multiple touchpoints.

Mobile VoIP Market Companies

Major players operating in the mobile VoIP industry are:

8x8
Apple
Cisco Systems
Facebook (Meta)
Google
GoTo Connect
Microsoft
Nextiva
Twilio
Zoom Video Communications

Authors: Preeti Wadhwani, Aishvarya Ambekar

Frequently Asked Questions (FAQ) :

The global market size for mobile VoIP was valued at USD 31.2 billion in 2023 and is projected to reach USD 73.4 billion by 2032, driven by a CAGR of 10.4% from 2024 to 2032.

The Android OS segment accounted for over 65% of the market share in 2023 and is expected to exceed USD 50 billion by 2032, driven by its extensive global reach and diverse range of devices.

North America market was valued at over USD 10.3 billion in 2023 and is expected to exceed USD 25 billion by 2032, due to high smartphone penetration and advanced internet infrastructure.

Major players in the industry include 8x8, Apple, Cisco Systems, Facebook (Meta), Google, GoTo Connect, Microsoft, Nextiva, Twilio, and Zoom Video Communications, driven by their seamless voice and video calling capabilities.