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Media monitoring tools provide data that supports data-driven decision-making in marketing, PR, and business strategies, helping organizations allocate resources effectively. Public relations professionals use these tools to measure the impact of their PR efforts, track media coverage, and assess the reach and effectiveness of their campaigns.
For example, the Coca-Cola Company used media monitoring tools to track mentions of its brand on social media in the lead-up to the release of its new campaign, "Real Magic", in February 2023. The company used the data to identify and target potential viewers with market campaigns. The campaign was a success, generating positive buzz for the company and its products.