Legal Process Outsourcing Market Size

Legal Process Outsourcing (LPO) Market size exceeded USD 8 billion in 2020 and is expected to grow at over 22% CAGR from 2021 to 2027. High demand for precise legal assistance at affordable costs is likely to drive the industry growth.

The high cost of legal services in Europe, the U.S., and the UK will boost the LPO market demand. Rising number of businesses and law firms in these regions are outsourcing their legal work to countries that provide these services at affordable prices. These services are gaining popularity among corporate legal firms and law firms aiming to reduce their operational costs and focus more on their core businesses & competencies.

Outsourcing legal tasks aid in cost savings while ensuring high-quality services are offered by experienced law professionals. For instance, India’s legal services are comparatively low-priced and cost up to 70% less than U.S. legal firms. As businesses focus on maximizing profitability, the demand for these solutions will augment the market revenue.

The legal industry has gone through cost pressures, layoffs, and budget cuts over the period of one year, resulting in a change in the dynamics of the global market. The growth in the legal process outsourcing (LPO) industry as compared to the past few years has slowed down temporarily. Several LPO companies found that their infrastructure was not well equipped or optimized to handle the shift to work-from-home.

The pandemic encouraged the companies to adjust their technology for allowing employees to securely access resources from their homes. Communication channels made a significant difference in the impact of pandemic on the legal process outsourcing market. As law professionals were adapted to working from one space, in-person communication was easy and simple. The pandemic enforced companies to optimize traditional channels to have seamless communication and other operations.

Legal Process Outsourcing Market Analysis

The e-discovery market in the U.S. is projected to expand at more than 25% CAGR through 2027 driven by the high demand for affordable and streamlined e-discovery services that accelerate the review and analysis of Electronically Stored Information (ESI). The increasing amounts of digital data in the U.S. across all the industry verticals have resulted in the high demand for e-discovery services that collect, locate, identify & produce data accurately.

E-discovery is crucial to produce ESI in response to a request for presentation in an investigation or a lawsuit. Technologies and procedures around e-discovery are complicated due to the large volume of electronic data produced and stored currently. The growing penetration of digitalization in the U.S. legal sector will encourage professionals to search for advanced ways to process, store, replicate & produce tampered digital records for evidence in court proceedings.

The India legal process outsourcing market size is set to achieve growth of around 27% through 2027. Rising number of highly qualified lawyers specializing in different legal sectors and possessing fluent English-speaking skills is boosting the regional market revenue. Law firms offering legal process outsourcing services at affordable prices in the country encourage organizations to outsource their legal process requirements onshore rather than internationally. This also offers the advantage of the availability of proficient lawyers well-versed with the regulations operational in the region.

Several students in the country are currently undertaking courses to excel in international corporate law, further supporting the onshore LPO market growth. Service providers hire students from renowned universities to cater to the requirements of large foreign multinational organizations establishing offices in India. The availability of skilled personnel coupled with the expanding corporate sector will support the demand for LPO services.

In 2020, the Asia Pacific legal process outsourcing market accounted for above 55% of the global revenue share and will witness steady growth till 2027 on account of the rising number of law firms and businesses in Europe and North America outsourcing their legal service requirements to offshore companies. Law firms in countries including India, Australia, and the Philippines are focusing on hiring highly skilled personnel to offer high-quality services to international organizations.

Instead of attaining services from paralegals or legal associates in onshore locations, businesses in the U.S. benefit from the LPO services offered by highly qualified law professionals in India and the Philippines at around 50% cost. The onshore market in Asia Pacific will also gain traction with the development of the corporate sector and the strengthening of the regulatory landscape in several APAC countries.

Legal Process Outsourcing Market Share

Players focus on expanding their regional presence to ensure high profitability and a stable position in the global LPO market. For instance, in April 2021, Evalueserve SEZ opened an office in Bucharest, Romania to expand its operations in Europe. The company aims to offer enhanced services to customers in Europe. Legal process outsourcing players are focusing on market expansion strategies to secure a stronger position in the regional industry by analyzing specific regulations in the concerned region.

Key players operating in the legal process outsourcing market include

• Acumen Legal Services Pvt. Ltd.
• ADEC Innovation
• Amstar Litigation Support
• BODHI Global Solutions
• Clairvolex Knowledge Processes Pvt. Ltd.
• Cobra Legal Solutions, LLC
• Datascribe Technologies Inc.
• Elevate Services Inc.
• Evalueserve SEZ
• Infosys Limited
• Kensium BPO
• LawScribe, Inc.
• Lexplosion Solutions Pvt. Ltd.
• Morae Global Corporation
• Pangea3
• Wipro Limited

This market research report on legal process outsourcing (LPO) includes in-depth coverage of the industry with estimates & forecast in terms of revenue in USD from 2017 to 2027 for the following segments:

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Market, By Service

• Contract drafting
• Compliance assistance
• E-discovery
• Review & management
• Patent support
• Litigation support
• Others

Market, By Location

• Onshore
• Offshore

The above information has been provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Italy
  • Spain
  • Poland
  • Czech Republic
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
  • Philippines
• Latin America
  • Brazil
  • Mexico
• MEA
  • GCC
  • South Africa