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Companies that operate intercity buses are using technology to improve the traveler experience. This includes onboard Wi-Fi, entertainment systems, real-time bus tracking, and smartphone apps for ticket purchasing. For instance, in February 2023, Prevost Car Inc. unveiled next-generation intercity bus coaches, H3-45. The coaches provide fuel savings of up to 12% with a design featuring real-time tracking and Wi-Fi systems.
Many intercity bus companies are adopting eco-friendly policies in response to the growing environmental concerns. These activities include purchasing fuel-efficient cars, using alternative fuels, and marketing carbon offset programs to attract environmentally conscious passengers.
Some bus operators are responding to the demands of modern travelers by providing on-demand services, where buses are dispatched based on user requirements instead of following set routes & schedules, and flexible scheduling alternatives.