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Trax Retail, Microsoft, and Zebra Technologies collectively held about 10% store analytics industry revenue share in 2023. Trax Retail specializes in image recognition technology combined with AI to deliver real-time in-store analytics. This technology enables retailers to monitor product placement, shelf availability, and pricing instantly, ensuring accurate merchandising. Trax has strong partnerships with major FMCG brands, including Coca-Cola and Unilever, providing solutions for retail compliance and optimized product placements.
Microsoft's strategy focuses on its Azure cloud platform, which supports in-store analytics solutions. Azure offers AI, machine learning, IoT, and data analytics tools, allowing retailers to gather and examine in-store data. Its scalability makes it suitable for businesses of all sizes to assess customer behavior, manage inventory, and optimize operations.
Zebra Technologies leads in using RFID and IoT for real-time inventory tracking and analytics. Their RFID solutions help retailers monitor stock levels, reduce shrinkage, and optimize operations through automated data collection. Zebra's portfolio includes barcode scanners, mobile computers, and wearables, essential for collecting in-store analytics data and improving operational workflows.
Major players operating in the in-store analytics industry are: