Home > Healthcare > Healthcare IT > Payer/Provider Solutions > Healthcare CRM Market

Healthcare CRM Market Share

  • Report ID: GMI9552
  • Published Date: May 2024
  • Report Format: PDF

Healthcare CRM Market Share

The global healthcare CRM industry is highly competitive, driven by the increasing demand for digital health solutions, the focus on patient-centered care, and the growing importance of data-driven decision-making in healthcare. Key players differentiate themselves through innovation, industry expertise, global reach, and the ability to deliver comprehensive CRM solutions tailored to the unique needs of healthcare organizations. With the digital transformation sweeping across the healthcare sector, there's a rising demand for technology-driven solutions that streamline processes, enhance patient care, and improve operational efficiency.
 

Healthcare CRM systems play a crucial role in this transformation by digitizing patient records, facilitating communication between patients and providers, and enabling personalized care experiences. As healthcare organizations seek to modernize their operations and embrace digital health technologies, the demand for innovative CRM solutions intensifies, driving competition among providers.
 

Healthcare CRM Market Companies

Some of the eminent market participants operating in the healthcare CRM industry include:

  • Accenture plc
  • Actium Health
  • Alvaria
  • Creatio
  • hc1
  • International Business Machines Corporation
  • Keona Health
  • LeadSquared
  • MediCRM.ai
  • Microsoft Corporation
  • NICE
  • Oracle Corporation
  • Salesforce, Inc.
  • SAP SE
  • Talisma
  • Veeva Systems Inc.
  • Verint Systems Inc.
  • Zoho Corporation Pvt. Ltd.
Authors: Mariam Faizullabhoy, Gauri Wani

Frequently Asked Questions (FAQ) :

Healthcare CRM market size was valued at USD 17.9 billion in 2023 and is estimated to grow at 11.6% CAGR from 2024 to 2032, owing to the growing focus on patient engagement.

The analytical segment in the market recorded USD 6.4 billion in 2023, driven by population health management initiatives, which aim to improve the health outcomes of entire patient populations.

The U.S. healthcare CRM market size will reach USD 16.9 billion by 2032, favored by patient-centred care initiatives, digital transformation in healthcare, regulatory compliance requirements, population health management, and improved patient experience.

Accenture plc, Actium Health, Alvaria, Creation, hc1, International Business Machines Corporation, Keona Health, LeadSquared, MediCRM.ai, Microsoft Corporation, NICE, Oracle Corporation, Salesforce, Inc., and SAP SE

Healthcare CRM Market Scope

Buy Now


Premium Report Details

  • Base Year: 2023
  • Companies covered: 18
  • Tables & Figures: 340
  • Countries covered: 23
  • Pages: 220
 Download Free Sample