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Based on enterprise size, the market is segmented into large enterprises and SME. The large enterprises segment held around 65% of the market share in 2023 and is expected to cross USD 2.1 billion by 2032. Large enterprises have operations spread across different regions which creates a need for software that can manage different regulatory requirements, currencies, and languages, which is important for efficient global logistics.
Additionally, these enterprises operate complex global supply chains that need advanced logistics management. Freight forwarding software helps these companies coordinate shipments across multiple countries, ensuring timely deliveries and reducing the risk of disruptions. Freight forwarding software also helps in automating routine tasks, which helps in reducing operational costs and increases efficiency. This allows large enterprises can focus on strategic activities, driving growth and competitiveness in the global market.
Based on industry vertical, the freight forwarding software market is divided into manufacturing, retail and e-commerce, oil & gas, healthcare, automotive, food & beverage and others. The manufacturing segment held around 29% of the market in 2023. Manufacturers often operate on a global scale, dealing with complex supply chains involving multiple countries, suppliers and transportation modes. Freight forwarding software helps manage these complexities by integrating various logistics functions and providing a clear view of the entire supply chain.
Additionally, with increased globalization, manufacturers face varying trade regulations and customs requirements across different countries. Freight forwarding software helps navigate these regulations and ensures compliance, reducing the risk of costly delays or penalties.
North America holds around 38% of the freight forwarding software market share in 2023 and is expected to expand significantly through 2032. The market in the region is growing owing to the rise in e-commerce. This increase has led to a higher demand for efficient logistics and freight forwarding solutions. These solutions are crucial for handling large shipment volumes and ensuring timely deliveries. Additionally, ongoing investments in infrastructure, including ports, highways, and logistics hubs, are enhancing the efficiency of freight forwarding operations and reducing transit times.
For instance, in March 2024, the U.S. Department of Transportation’s Maritime Administration (MARAD) published a Notice of Funding Opportunity (NOFO) for USD 450 million in Federal Fiscal Year 2024 funding through MARAD’s Port Infrastructure Development Program (PIDP). These investments focus on transforming the Nation’s coastal and inland waterway ports as well as strengthening its supply chains and economic security for future generations.
The European Union’s focus on sustainability and reducing carbon emissions drives demand for eco-friendly logistics solutions and software that can optimize routes and reduce environmental impact. Also, the European market is influenced by strict regulatory frameworks and customs procedures. Freight forwarding software helps manage compliance with these regulations and streamline cross-border movements.
The UAE’s strategic location as a major logistics hub connecting Asia, Europe, and Africa drives demand for efficient freight forwarding solutions to manage transshipment and distribution. Additionally, the UAE’s efforts to diversify its economy and develop sectors such as manufacturing, retail, and logistics increase the need for advanced freight forwarding solutions to support growth and efficiency.