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Sustainability is a key trend in the FMCG logistics sector. Companies are using eco-friendly practices such as electric vehicles, sustainable packaging, and energy-efficient warehousing to reduce their carbon footprint and meet regulations. By prioritizing sustainability, brands comply with environmental rules and connect with eco-conscious consumers. This connection boosts brand loyalty and strengthens their competitive edge in a market driven by responsible consumption. Companies see sustainability as a strategic asset that enhances customer loyalty and market share.
For instance, in October 2023, ITC announced plans to ramp up its green logistics initiative by increasing the use of electric vehicles (EVs) for last-mile FMCG logistics. The company aimed to more than double EV usage to achieve 75,000 trips in FY24, expanding the program from 30,000 trips in key cities. This initiative aligned with ITC's Sustainability 2.0 vision and India's net-zero goals, focusing on reducing carbon emissions and enhancing cost efficiency through renewable energy and optimized logistics.
The logistics industry is also undergoing a technological transformation. Companies are using advanced technologies to optimize operations and improve customer experiences. Digital tools such as real-time inventory systems and mobile apps help businesses and consumers interact seamlessly. These technologies lead to faster order processing, better supply chain visibility, and improved communication, resulting in higher operational efficiency.
As more consumers prefer online transactions, the logistics sector is adapting to meet their expectations for convenience and quick responses. For example, digital tools simplify order tracking and returns, making shopping easier for consumers. By integrating technology into their logistics strategies, companies can respond to demand changes and gain a competitive advantage.
The FMCG logistics industry faces challenges due to supply chain disruptions. Events such as natural disasters, geopolitical tensions, and global health crises, including pandemics, can stop operations and cause major delays. These disruptions can lead to inventory shortages, longer lead times, and lost sales. Additionally, rising operational costs—driven by higher fuel prices, labor shortages, and the need to follow changing regulations—put pressure on profit margins. Together, these challenges highlight the need for a more flexible and strong logistics strategy to handle today's complex supply chains.