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DHL and FedEx held significant market share of over 25% in 2023. DHL maintains its leadership position in the first mile delivery industry through its extensive global network, advanced logistics capabilities, and a focus on innovation and sustainability. The company leverages its expertise in supply chain management, offering tailored solutions for industries such as retail, automotive, and healthcare. DHL continuously invests in technologies like automation, data analytics, and telematics to optimize operations and enhance visibility throughout the first mile journey.
FedEx sustains its competitive edge in the first mile delivery market by capitalizing on its extensive transportation network, technologies, and a customer-centric approach. The company offers a comprehensive suite of first mile services, ranging from traditional ground transportation to specialized solutions for high-value, time-sensitive, and temperature-controlled shipments.
Major players operating in the first mile delivery industry are: