Home > Media & Technology > Information Technology > IT Applications > Facility Management (FM) Market
Based on service, the market is divided into soft services, hard services, and management services. The hard services segment held over a market share of around 52% in 2023 and is set to cross USD 1.8 trillion by 2032. The growth of the segment is driven by the rising cruciality for ensuring the smooth functioning and safety of facilities. From HVAC systems and electrical installations to plumbing and structural repairs, hard services play a vital role in maintaining the infrastructure of buildings and facilities.
With businesses and organizations increasingly prioritizing the efficiency and reliability of their operations, the demand for skilled professionals and specialized firms offering hard services is continuing to rise. The strong emphasis on preventive maintenance, compliance with regulations, and the need for quick response to emergencies will further drive the demand for hard services.
Based on application, the facility management market is categorized into government & public sector, industrial, commercial, education, transportation, healthcare, and others. The government & public sector segment accounted for 23% of the market share in 2023. Government agencies at various levels, as well as public institutions, such as schools, hospitals, and transportation systems, rely on facility management services to ensure the functionality, safety, and sustainability of their assets. These sectors face unique challenges, including stringent regulatory requirements, budget constraints, and high standards of service delivery.
Consequently, there is a growing demand for facility management providers capable of offering comprehensive solutions tailored to the specific needs of government and public sector clients. This demand is expected to continue to rise as governments are largely prioritizing infrastructure development and investing in modernizing public facilities to meet the needs of their citizens.
North America facility management market recorded around 28% in revenue share in 2023. As one of the largest and most developed regions globally, North America boasts of a vast infrastructure comprising commercial buildings, healthcare facilities, and educational institutions. The dynamic business landscape, stringent regulatory environment, and emphasis on sustainability is driving the need for efficient facility management services.
As businesses and organizations in the region are seeking to optimize operations, reduce costs, and enhance occupant experiences, the demand for skilled facility management providers will continue to grow. Additionally, increasing urbanization, technological advancements, and the growing trend towards outsourcing will further fuel the regional market growth.