Express and Small Parcel Market - By Service (Express, Standard, Same-Day Delivery), By Delivery Mode (Air, Road, Sea), By End-use (E-commerce, Retail, Healthcare, Consumer Goods) & Forecast, 2024 - 2032

Express and Small Parcel Market Size

Express and Small Parcel Market was valued at USD 397.2 billion in 2023 and is estimated to register a CAGR of over 5% between 2024 and 2032. The rapid expansion of online shopping especially in the Asia Pacific region has significantly increased the demand for express and small parcel delivery services.
 

With a rapidly expanding digital consumer base and increasing internet penetration, online shopping has become a dominant retail channel. This surge in e-commerce has led to higher demand for efficient, reliable, and quick delivery services to meet consumers' expectations for fast shipping. Major players in the market are investing in advanced logistics networks and last-mile delivery solutions to cater to the diverse needs of the region's vast and varied geography.
 

For instance, in May 2024, DHL Express Commerce’s new international returns portal enables small businesses to easily implement a branded returns process on their website within minutes. The fully customizable portal allows e-commerce companies to set their own returns policies, avoid duties and taxes, and streamline the returns process. It is free, simple to set up, and currently used by 4,000 businesses. Further, the rise of mobile commerce and social media platforms is accelerating parcel volumes, making express delivery services crucial. As e-commerce continues to evolve, the express and small parcel market in Asia Pacific is expected to grow, driven by the need for swift and dependable delivery solutions. Moreover, innovations in logistics technology, such as real-time tracking, automated sorting systems, and advanced route optimization algorithms, enhance efficiency and improve delivery speeds, fueling market growth.
 

The final stage of delivery, known as last-mile delivery, is often the most expensive and complex part of the logistics process. High costs are driven by the need for efficient routing, managing urban traffic congestion, and meeting customer expectations for rapid delivery. This can strain operational budgets and reduce profitability for delivery companies. Further navigating varying regulations and compliance requirements across different countries and regions can be challenging. Companies must manage diverse customs regulations, import/export restrictions, and local legal requirements, which can complicate operations and increase the risk of delays and additional costs.
 

Express and Small Parcel Market Trends

One significant ongoing trend in the express and small parcel industry is the increased adoption of technology to enhance operational efficiency and customer experience. Companies are leveraging advanced technologies such as artificial intelligence (AI), machine learning, and big data analytics to optimize route planning, predict delivery times, and improve parcel tracking. Automation in sorting facilities and the use of robotics for handling parcels are also gaining traction, enabling faster processing and reducing human error. Additionally, the integration of Internet of Things (IoT) devices allows for real-time tracking and monitoring, enhancing transparency and reliability.

For instance, in February 2024, DHL implemented AI-driven systems to optimize delivery routes and predict peak times, reducing delays and operational costs. The company’s "Resilience360" platform uses big data analytics to provide predictive insights and risk management for its logistics operations, improving overall service quality and efficiency.
 

Express and Small Parcel Market Analysis

Based on delivery mode, the market is divided into air, road, and sea. In 2023, the road delivery mode accounted for a market share of around 56%. This segment dominates the express and small parcel industry due to its flexibility, extensive reach, and cost-effectiveness. It offers direct and reliable service for door-to-door delivery, which is essential for meeting customer expectations for rapid shipping. Additionally, road transport can easily adapt to varying parcel sizes and weights and provides more direct routes compared to other modes of transportation. The widespread network of road infrastructure enables delivery companies to access both urban and rural areas efficiently. Further, road transport can be integrated with other modes of delivery to form a comprehensive logistics solution.
 

Companies such as UPS and FedEx rely heavily on their extensive fleet of delivery trucks for efficient last-mile delivery, which is crucial for meeting tight delivery windows. For instance, in February 2023, UPS launched an update for the On-Road Integrated Optimization and Navigation (ORION) route optimization system which helps streamline road deliveries, reducing fuel consumption and improving delivery times.
 

Based on end-use, the market is categorized into e-commerce, retail, healthcare, and consumer goods. In 2023, the e-commerce segment accounted for a market share of around 42%. The e-commerce segment is dominating the express and small parcel market due to its rapid growth and increasing consumer demand for online shopping. With the rise of digital platforms and the shift towards convenience, e-commerce businesses require efficient and reliable parcel delivery solutions to meet the expectations of fast and accurate shipping. The scalability of e-commerce operations often leads to higher parcel volumes, driving demand for specialized logistics services. Additionally, the proliferation of online marketplaces and direct-to-consumer sales models has further intensified the need for robust express delivery networks. The dynamic nature of e-commerce, with frequent promotions and varying order sizes, necessitates agile and adaptable parcel delivery solutions.
 

For instance, in June 2023, Amazon launched the "Amazon Hub Delivery" program, which has been tested since 2020. This initiative pays small business owners to handle the "last mile" delivery of packages to customers' doorsteps. The program aims to enhance delivery efficiency in both rural areas and major cities such as Seattle, New York, and Los Angeles. Small businesses, regardless of delivery experience, can participate as long as they can deliver daily using their existing staff and vehicles. The company estimates that participating businesses could earn up to USD 27,000 annually. They further plans to partner with up to 2,500 small businesses by the end of 2023, with a focus on diverse local enterprises such as florists, coffee shops, and clothing boutiques.

North America dominated the global express and small parcel market with a major share of around 36% in 2023. The region dominates the market due to its highly developed logistics infrastructure, strong e-commerce growth, and high consumer demand for quick deliveries. Countries such as the U.S., and Canada benefit from an extensive network of transportation routes, including highways, railways, and air freight, facilitating efficient parcel movement. Major e-commerce platforms such as Amazon and Walmart drive significant parcel volumes, demanding advanced delivery solutions. Additionally, a well-established network of express delivery companies, such as FedEx and UPS, enhances operational capabilities and market coverage. High consumer expectations for rapid delivery and sophisticated logistics technology further support North America's leading position in the market.
 

The express and small parcel industry in Europe is characterized by a mature logistics infrastructure and high demand for efficient delivery services, driven by strong e-commerce growth and cross-border trade. The presence of major players such as DHL and GLS, combined with regulatory frameworks supporting seamless parcel movement across EU countries, facilitates extensive market reach. However, challenges such as varying national regulations and regional complexities can impact operations.
 

In Asia Pacific, the express and small parcel market is experiencing rapid growth fueled by the rise of e-commerce and increasing urbanization. The diverse geography and high population density create significant demand for efficient last-mile delivery solutions. Major players such as Japan Post and China Post are expanding their networks, while technology-driven solutions are enhancing delivery efficiency across the region. The market faces challenges related to infrastructure disparities and logistical complexities in rural areas.
 

Express and Small Parcel Market Share

FedEx Express, UPS (United Parcel Service), and USPS (United States Postal Service) hold a significant market share of around 14% in the market. These companies invest heavily in research and development, driving innovation in express and small parcel industry. These companies leverage partnerships with e-commerce market players and retailers to expand their market reach. Their strong distribution networks ensure that their express and small parcel delivery services are readily available to consumers across various regions.
 

By offering a range of products at different price points, these companies make express and small parcel deliveries accessible to a wider audience, including both premium and budget-conscious consumers, thereby expanding the market.
 

Express and Small Parcel Market Companies

The major players operating in the market are:

• DHL Express
• DPDgroup
• FedEx Express
• Hermes (Evri)
• Royal Mail
• UPS (United Parcel Service)
• USPS (United States Postal Service)
   

Express and Small Parcel Industry News

• In August 2023, Delhivery launched "Delhivery One," a digital shipping platform designed to support micro and small enterprises, as well as large direct-to-consumer e-commerce brands. The platform enables businesses to ship to over 220 countries, utilizing Delhivery’s partnership with FedEx. Delhivery One integrates various shipping services, including post-purchase communication, analytics, and international shipping, and offers features such as no minimum order value and discounted rates for small and heavier parcels. The launch aims to enhance Delhivery's appeal as a shipping partner for small businesses.
   
• In October 2023, Zomato introduced "Xtreme," a small parcel delivery service designed for merchants to send and receive small packages within cities. The service caters to parcels weighing up to 10 kilograms, with prices starting at Rs 35, and is currently available only on Android. With over 300,000 delivery partners, Xtreme leverages Zomato’s extensive delivery network, allowing merchants to track their shipments. This new service positions Zomato to compete with rivals such as Swiggy Genie, Shadowfax, and other logistics companies, signaling its potential expansion into e-commerce and direct-to-consumer logistics.
   

The express and small parcel market research report includes in-depth coverage of the industry with estimates & forecasts in terms of revenue ($Bn) & fleet size (in Units) from 2021 to 2032 for the following segments:

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Market, By Service

• Express Delivery
  • Air
  • Road
  • Sea
• Standard Delivery
  • Air
  • Road
  • Sea
• Same-Day Delivery
  • Air
  • Road
  • Sea

Market, By Delivery Mode

• Air
• Road
• Sea

Market, By End-use

• E-commerce
• Retail
• Healthcare
• Consumer Goods

The above information is provided for the following regions and countries:

• North America
  • U.S.
  • Canada
• Europe
  • UK
  • Germany
  • France
  • Italy
  • Spain
  • Russia
  • Nordics
  • Rest of Europe
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
  • Southeast Asia
  • Rest of Asia Pacific 
• Latin America
  • Brazil
  • Mexico
  • Argentina
  • Rest of Latin America
• MEA
  • UAE
  • Saudi Arabia
  • South Africa
  • Rest of MEA