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Major companies operating in the enterprise content management industry are:
IBM Corporation and Microsoft Corporation are dominating the enterprise content management market. Both IBM and Microsoft offered comprehensive ECM solutions that catered to a wide range of enterprise needs. Their ECM platforms provided document management, records management, workflow automation, and collaboration tools, making them one-stop solutions for ECM requirements. Their ECM solutions were scalable and suitable for businesses of varying sizes, from small and medium enterprises to large corporations. Scalability is a critical factor for ECM adoption, as businesses can start small and expand as needed.