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Based on service, the market is divided into inventory management, shipping, warehousing, and distribution. In 2023, the shipping segment accounted for a market share of around 38%. Shipping is a pivotal segment in the e-commerce logistics market, encompassing activities from order fulfillment to the final delivery of products to customers. With increasing customer expectations for rapid delivery, express shipping services have seen a surge in demand. As a result, companies are focused on continuous investments in technology and infrastructure to offer same-day or next-day delivery options.
Further, enhanced customer experiences through improved tracking systems, flexible delivery options, and better communication have become crucial factors in shipping services. The rise in cross-border e-commerce has increased the complexity and volume of international shipping. Moreover, there is a growing emphasis on sustainability in shipping services.
In February 2024, DHL introduced a fleet of electric delivery vehicles in major European cities., which aims to cut carbon emissions by 30%. It highlights DHL's focus on reducing environmental footprint and a focus on urban areas where electric vehicles are most beneficial due to shorter travel distances and reduced noise pollution. It further ensures efficiency in shipping services and enhances the efficiency of logistics companies.
Based on operation, the e-commerce logistics market is categorized into domestic and international. The domestic operation segment is expected to hold around USD 980 billion by 2032. Domestic operations in e-commerce logistics involve the handling, transportation, and delivery of goods within a country. It ensures efficient delivery from local warehouses to consumers.
Consumers increasingly expect rapid delivery, thus pushing companies to enhance their logistics networks to offer same-day or next-day delivery services. As a result, various automation technologies, such as robotics and automated parcel sorting systems, are being integrated into domestic logistics operations to improve efficiency and reduce labor costs.
In addition, the development of micro-fulfillment hubs in urban areas helps in managing high order volumes and reducing delivery times in densely populated cities. There is a growing emphasis on sustainability in domestic operations, including the use of electric vehicles and green packaging materials to reduce the environmental impact. Improving the last-mile delivery segment is crucial for meeting customer expectations and reducing delivery times.
In March 2024, Amazon opened 20 new local fulfillment centers across the U.S. to support its same-day delivery services. The retailer is focused on increasing the number of local fulfillment centers to meet the growing demand for faster delivery. This allows for quicker order processing and delivery by reducing the distance between warehouses and customers. and increases consumer demands for flexibility and transparency.
Asia-Pacific e-commerce logistics market accounted for 35% of the revenue share in 2023. Increased access to the internet and smartphones is driving e-commerce growth in the region. In addition, higher disposable incomes drive online shopping in the region. Governments are investing in logistics and transportation infrastructure to support rapid development in the e-commerce industry. The presence of e-commerce powerhouses such as Alibaba, JD.com, and Shopee drives e-commerce activity and logistics requirements.
In April 2024, China expanded the digital silk road to enhance e-commerce logistics. China is investing in digital infrastructure and cross-border logistics to support its Belt and Road Initiative, facilitating smoother e-commerce transactions and logistics. Further, it aims to expand digital infrastructure and cooperation with developing countries.
In North America, particularly the U.S., and Canada, E-Commerce Logistics market growth is driven by the rapid adoption of logistics technologies, such as automation and AI. The technologies such as robots and automation technologies streamline picking, packing, and sorting processes, leading to faster order fulfillment. In February 2024, FedEx enhanced its logistics with AI technology. It is integrating AI into its logistics operations to improve efficiency and reduce costs, meeting the demands of the fast-paced e-commerce market. This helps in warehouse automation, predictive analytics, and delivery route optimization.
As online shopping continues to expand across Europe, consumers expect shorter delivery times and greater flexibility in receiving their orders. This demand has prompted logistics companies to invest in advanced logistics solutions. Meeting these evolving consumer expectations is crucial for driving growth and competitiveness in the dynamic e-commerce logistics landscape of the region. Additionally, an increased focus on expanding warehouse and distribution center networks strategically to optimize inventory management and reduce transit times drives the market growth across nations in Europe.