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With the proliferation of online platforms across the globe, the crane rental industry is witnessing impressive growth. These digital channels offer customers a more convenient and efficient way for customers to access crane rental services and provide seamless communication and greater market visibility. With the increased digitization of business processes, online channels for customers can find available crane options, compare prices, and facilitate a centralized booking facility.
Additionally, online platforms enable crane rental companies to expand their operations beyond local markets, tapping into a broader customer base. By optimizing the experience using digital marketing channels, companies can increase their online presence and attract new customers worldwide. Additionally, online portals provide valuable data insights that allow companies to analyze market trends, customer preferences, and competitor activities and enable informed decision-making, policy-making, and strategic planning.
To cite an instance, in December 2023, in a landmark move, signing a Memorandum of Understanding (MOU) with online crane rental platform Mycrane and AI-enabled startup Equip9 at Excon, South Asia’s leading construction equipment operator in Bangalore, India, is ready to drive technical and commercial processes with the necessary emphasis placed on the use of artificial intelligence (AI) to develop recommendations and selection models.