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The software segment held a market share of around 61% in 2023 and will witness substantial growth, due to the critical role software plays in enhancing dispatch functionalities, streamlining operations, and improving overall system efficiency. The demand for advanced features, real-time data integration, and user-friendly interfaces has driven organizations to prioritize software components in their CAD implementations. This strategic focus underscores the pivotal influence of software in shaping the landscape of the CAD market.
The cloud segment captured for more than 65% of the market share in 2023 and is expected to witness significant growth, attributed to the inherent advantages of cloud-based solutions, including scalability, flexibility, and cost-effectiveness. As organizations prioritize remote access, data centralization, and seamless updates, cloud-based CAD systems align well with evolving needs. The robust adoption of cloud deployment signifies a paradigm shift in how CAD solutions are implemented, positioning the cloud segment as a key driver of market expansion.
North America is experiencing growth in the computer aided dispatch market. The region accounted for a market share of around 38% in 2023. The region's proactive approach to integrating advanced communication and dispatch systems, coupled with a high level of awareness about the benefits of CAD solutions, propelled its market dominance. As public safety agencies prioritize efficiency and real-time responsiveness, North America emerged as a pivotal hub for CAD system deployment and continual market growth.