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Collaboration Software Market Trends

Report ID: GMI711
Published Date: Sep 2023
Report Format: PDF

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Collaboration Software Market Trends

Artificial Intelligence (AI) and machine learning are increasingly being integrated into collaboration software to enhance productivity and user experiences. Citing an instance, in August 2023, Atlassian, known for its collaboration software suite including Jira, Confluence, and Bitbucket, unveiled Atlassian Intelligence during its annual user conference, Team 2023, in Las Vegas. This integration of generative artificial intelligence (AI) aims to enhance Confluence, their team collaboration platform, by providing valuable insights into IT team collaboration and efficiency.

Branded as Atlassian Intelligence, this new tool leverages OpenAI's generative AI technology to summarize meeting minutes, generate tweets based on Confluence documentation, and outline test plans for Jira Software, streamlining workflow and productivity for customers.

AI-driven features such as automated task assignment, intelligent content recommendations, and natural language processing for chatbots and virtual assistants are becoming more prevalent. These capabilities aim to streamline communication, automate routine tasks, and provide insights to improve collaboration efficiency, driving the expansion of the collaboration software market.

Authors: Preeti Wadhwani

Frequently Asked Questions (FAQ) :

The market size of collaboration software reached USD 16.1 billion in 2022 and is set to register over 12% CAGR from 2023 to 2032, due to the increasing demand for enhanced productivity and innovations among organizations worldwide.

The large enterprises segment recorded over 81% of the market share in 2022, on account of the software’s ability to enhance efficiency and connectivity across geographically dispersed teams in large organizations.

North America registered over 40% of the market share in 2022, owing to the increasing presence of leading technology companies, such as Microsoft, Google, and Cisco in the region.

Slack Technologies, Inc., Google LLC, Atlassian Corporation Plc, Polycom, Inc., Microsoft Corporation, Oracle Corporation, Citrix Systems Inc., IBM Corporation, AudioCodes Ltd., and Blackboard Inc. are some of the major collaboration software companies worldwide.

The major companies are AT&T Inc., Atlassian, AudioCodes Ltd., Avaya Inc., Blackboard Inc., BOX, Inc., Cisco, Citrix Systems Inc., Google, IBM, LogMeIn, Inc., Micro Focus International plc, Microsoft, OpenText, Oracle, Polycom, Inc., Slack Technologies, Inc., SMART Technologies, TeamViewer GmbH, Zoho Corporation Private Limited, and Zoom Video Communications, Inc.