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Collaboration Software Market Share

Report ID: GMI711
Published Date: Dec 2024
Report Format: PDF

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Collaboration Software Market Share

Collaboration Software Company Market Share, 2024

Microsoft and Zoom hold a market share of over 30% in the collaboration software industry. Microsoft Teams works closely with Microsoft 365 tools such as Word, Excel, Outlook, and SharePoint. This integration allows users to work easily across different tools on one platform. The connection with other Microsoft products makes Teams popular among businesses already using Microsoft services. Teams also includes AI features such as real-time translation, transcription, meeting summaries, and task automation, which boost productivity and streamline work processes. These AI features set Microsoft Teams apart from its competitors.

Zoom has expanded beyond video conferencing to offer a comprehensive suite of collaboration tools. This includes products such as Zoom Phone, Zoom Rooms, Zoom Events & Webinars. By diversifying its offerings, the company addresses a broader range of communication and collaboration needs, catering to both SMEs and large enterprises. Additionally, the company has formed strategic partnerships with leading tech companies to integrate with popular tools. Partnerships and integrations allow Zoom to remain relevant and increase adoption among enterprise users who rely on diverse tech ecosystems.

Collaboration Software Market Companies

Major players operating in the collaboration software industry include:

Atlassian
Cisco
Envoy
Google
GoTo
Microsoft
Ring Central
Salesforce
TeamViewer
Zoom

Authors: Preeti Wadhwani, Aishvarya Ambekar

Frequently Asked Questions (FAQ) :

The market size of collaboration software reached USD 18.2 billion in 2024 and is set to grow at a 7.7% CAGR from 2025 to 2034, driven by the increasing need for real-time communication and instant feedback in businesses.

The IT & telecom sector held the highest market share of 29% in 2024, led by its reliance on innovation, rapid product cycles, and agile development methodologies requiring continuous feedback and progress tracking.

The North America market accounted for 40% of the global revenue share in 2024, fueled by high adoption rates of cloud-based solutions, robust IT infrastructure, and a strong focus on digital transformation.

The key players in the industry include Atlassian, Cisco, Envoy, Google, GoTo, Microsoft, Ring Central, Salesforce, TeamViewer, and Zoom.