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Businesses are adopting multi-cloud environments to benefit from the strengths of different cloud providers and reduce dependency on a single vendor. This growth has fueled the demand for cloud professional services specialized in integrating and managing multiple cloud platforms. These services ensure smooth interoperability, data portability, and centralized management across various clouds.
For instance, in April 2024, Best Buy, Google Cloud, and Accenture announced a strategic partnership to enhance customer support with generative AI which further highlights multi-cloud adoption. By integrating solutions from different providers, the collaboration showcases the importance of leveraging multiple cloud services in optimizing customer interactions. It further demonstrates the growing need for professional services managing complex, multi-cloud environments.
Moreover, cloud services are gradually incorporating AI and ML technologies. Cloud professional service providers are helping businesses use AI/ML for data analytics, predictive modeling, Natural Language Processing (NLP), and computer vision. They assist in developing and deploying AI/ML models on cloud platforms, optimizing infrastructure for AI workloads, and creating data pipelines for AI-driven insights.