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Based on service, the market is divided into SaaS, IaaS, and PaaS. In 2023, the SaaS segment accounted for a market share of around 39%. Businesses are turning to SaaS solutions to streamline their operations, reduce IT infrastructure costs, and benefit from the latest features and updates. Integrating AI, ML, and advanced analytics with this service model enhances functionalities, offers personalized user experiences, and provides better business insights. These advantages are driving the growth of the SaaS segment.
For instance, in July 2024, Sysdig's launch of India’s first real-time cloud security SaaS platform supports the growth of businesses adopting SaaS solutions. By expanding its CNAPP with AWS-based technology, Sysdig offers localized, advanced features, enhancing security and analytics. This highlights the technology's role in streamlining operations and driving growth through innovation.
Based on type, the cloud professional services market is categorized into public, private, and hybrid. In 2023, the public segment accounted for a market share of around 69%. A public cloud provides infrastructure and services to various organizations or individuals through a shared network. Further, this infrastructure is managed and operated by third-party cloud service providers and also handles maintenance, security, and scalability.
Users access resources such as virtual machines, storage, and applications on a pay-as-you-go basis. Furthermore, to optimize cost, performance, and resilience, organizations are increasingly adopting multi-cloud strategies, thus utilizing multiple public cloud service providers and driving market growth.
North America dominated the global cloud professional services market with a major share of over 44% in 2023. The increasing adoption of advanced technologies is boosting the demand for professional cloud services in the region. Businesses in North America are leveraging cloud computing, AI, ML, and IoT to enhance scalability, foster innovation, and achieve a competitive edge in the markets. Furthermore, the surge in digitalization efforts, the expansion of IT infrastructure, and the rising need for cloud-native solutions across various industries are driving the regional demand for cloud professional services.
In Europe, particularly in the UK, Germany, France, Italy, and Spain, there is a growing emphasis on enhancing data privacy and regulatory compliance. Enterprises are increasingly seeking specialized services to navigate complex data protection regulations and ensure secure cloud environments. This focus drives the demand for professional services that provide expertise in integrating cloud solutions while adhering to stringent regulatory standards across the region.
In Asia-Pacific, the surge in digital transformation initiatives across diverse industries has led to a strong demand for scalable cloud solutions. Organizations are rapidly adopting cloud technologies to enhance agility, support innovation, and drive competitive advantage. This shift is increasing the need for professional services that specialize in cloud adoption, integration, and management, tailored to the region's dynamic and evolving business landscape.