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Client Portal Software Market Share

Report ID: GMI10960
Published Date: Aug 2024
Report Format: PDF

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Client Portal Software Market Share

Salesforce, Genesys, and Zendesk collectively hold a significant market share of around 30% in the client portal software industry. These companies invest heavily in research and development, driving innovations in their software solutions. They also leverage partnerships and strong distribution networks to expand their market reach, ensuring their products are accessible across various regions.

Additionally, these companies are integrating advanced technologies into their offerings, enhancing the functionality and security of their client portal solutions. This continuous innovation and strategic expansion contribute to their strong market presence.

Client Portal Software Market Companies

The major players operating in the client portal software industry are:

Salesforce
Genesys
Zendesk
Oracle
Microsoft
ServiceNow
Freshworks

Authors: Preeti Wadhwani, Satyam Jaiswal

Frequently Asked Questions (FAQ) :

The market size of client portal software reached USD 1.7 billion in 2023 and is set to register over 8% CAGR between 2024 and 2032, due to growing demand for enhanced customer experience.

The cloud-based segment held 77% revenue share in 2023, owing to its scalability, cost-efficiency, and ease of implementation.

North America \ market accounted for 36% revenue share in 2023, attributed to its early adoption of advanced technologies and a high concentration of leading software providers.

Salesforce, Genesys, Zendesk, Oracle, Microsoft, ServiceNow, and Freshworks.