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There is a growing trend toward digital transformation, including mobile apps for booking and managing rentals, contactless transactions, and integrating telematics for vehicle tracking and management. Car rental companies are expanding their fleets with electric and hybrid vehicles to meet environmental regulations and cater to the growing demand for eco-friendly options. Companies are offering more flexible rental options, including short-term rentals and subscription-based services, to cater to consumers who prefer not to commit to long-term car ownership.
Partnerships and integrations with ridesharing and mobility platforms are becoming more common, allowing companies to offer a wider range of transportation solutions. There is a shift toward catering to leisure travelers. This includes offering vacation packages and partnerships with travel agencies and airlines. Companies are investing in technology and services to enhance the customer experience and offer personalized rental options such as customizable rental packages, loyalty programs, and personalized recommendations based on customer preferences.