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Carlson Wagonlit Travel (CWT), BCD Travel, and American Express Global Business Travel (GBT) dominate the market with around 10.6% of the market share. American Express Global Business Travel (GBT) is a leading player in the B2B travel market. It offers a comprehensive suite of travel, expense, and meeting & event management solutions. They cater to businesses of all sizes and leverage their vast network and partnerships to secure competitive rates for flights, hotels, and car rentals. The company’s platform streamlines booking processes, manages travel expenses, and provides real-time travel updates. Additionally, they offer consulting services to help companies optimize their travel programs and ensure duty of care compliance.
BCD Travel offers corporate travel booking, expense management, and meeting & event solutions. The company has a strong global presence with a focus on serving mid-sized companies. They are known for their innovative technology solutions, including an AI-powered chatbot that assists travelers with booking and itinerary management. Additionally, the company emphasizes sustainability initiatives and offers programs to help companies reduce their travel footprint.
Carlson Wagonlit Travel (CWT), recently acquired by American Express Global Business Travel, was a well-established provider of corporate travel management services. They offer a wide range of solutions for businesses, including travel booking tools, expense management systems, and visa application support. The company’s expertise and client base contribute significantly to the merged entity's position in the market.
Major players operating in the B2B travel industry are: